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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

why pay more for your insurance

5
Since Covid, the amount i travel has been minimal.My previous insurer decided to increase my premium even though there was no claims. I saw an advert for by the mile and checked them out. Im now 50% through the years insurance and over 100% better off. Reviewed on: 4th August 2021

Fantastic service and great value

5
I’ve been really impressed with By Miles so far. It was really easy to sign up and it’s fantastic value for money. I’ve not been using my car as much due to lockdowns and working from home etc so it’s been extremely worthwhile. Communication has been great as well, I’m really pleased I made the move. Reviewed on: 4th August 2021

Excellent

5
That's a fantastic company. I am very happy since chose this company and also my monthly insurance fee become very cheap. I would recommend to everyone to chose it. Reviewed on: 4th August 2021

Cheapest insurance I could find by £50.

5
No fuss. No gimmicks. Cheapest insurance. ....RESULT Reviewed on: 4th August 2021

21st Century Insurance

5
ByMiles have allowed me to pay considerably less for my car insurance because I’m a low-mileage driver. It’s the first insurance product of its kind on the market and offers great incentives and advantages. Thoroughly pleased with the service I’ve received thus far and I intend to renew with ByMiles next year! Reviewed on: 4th August 2021

I heartily recommend By Miles Insurance

5
I don’t drive many miles any more..we should all be cutting our mileage down anyway to save the planet. With By Miles, you not only pay fir what you use, but you are reminded of how many miles you are travelling every month. I’m a big fan and I’ve already recommended them to other friends and family-which is something I would only do if I could honestly vouch for them. An insurance company-better By Miles! Reviewed on: 4th August 2021

Brilliant company

5
Hands down a brilliant company to have as my car insurance. They are always so helpful and I never have any issues. I have told so many people about them as I have used this company since 2019. Don't plan to leave any time soon as they are great at saving you money. So if you don't drive alot of miles each month then go with ByMiles you will save so much a month. I went from paying £67 a month down to £15 a month recently my bill is around £10 a month. So yeah do the switch come join By Miles Reviewed on: 4th August 2021

Rare

5
I have been a by miles customer for two years now. If you don’t do a lot of miles then this is the insurance for you my monthly payments are usually around a fiver a month. Even when I was going on long journeys after so many miles they get capped which is really good I would highly recommend by miles Reviewed on: 4th August 2021

Brilliant company best around

5
I was paying over 90 pound for my insurance through another company regardless if my car was parked on the drive all day, bymiles is the best and most affordable insurance I’ve ever had customer service is also better than any other company I’ve spoken to, Thankyou by miles Reviewed on: 4th August 2021

First class service, great for low mileage drivers

5
Any queries answered promptly, I've been driving for 50 years & can't beat this company Reviewed on: 4th August 2021

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