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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

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4.89

Based on 12,694 reviews, last reviewed 14th Nov 2024

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

When it comes to report a claim then the nightmare s...

When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a claim. Every time the person answer and checked my details they were saying it's not this department to deal with and they will put me to another and it was constantly for 3 hours. Then I gave up, as need brake from this silliness. My case still not set up or resolved yet. Reviewed on: 14th November 2024

Best value car insurance out there

When I first took out a policy with By Miles my premium dropped from ~£800 to around £350, I stuck with them for renewal and have had zero problems at all. Reviewed on: 12th October 2022

Innovative company that saves me money monthly

Pay per mile! I consistently save pennies and pounds every week. As a low mileage driver already I now am even more likely to walk or cycle, knowing I can save on my insurance even more. Reviewed on: 12th October 2022

Amazing for low mileage

Great company, great customer experience, great savings for low mileage drivers. Reviewed on: 12th October 2022

Best car insurance for low mileage drivers

As a low mileage driver I saved nearly £200 this year by insuring my car with By Miles. Reviewed on: 12th October 2022

By Miles saved me money

As someone that rarely uses my car, my premium was way cheaper. The customer service are super helpful. Reviewed on: 12th October 2022

great

cheap and easy car insurance from by miles Reviewed on: 12th October 2022

I recommend them to absolutely everyone

If I don't drive my car, I don't need to pay anything! Reviewed on: 12th October 2022

Excellent customer care

I've changed my car twice now mid-policy, with absolute fuss free service. Ask a question, you get a quick response in plain English Reviewed on: 11th October 2022

Amazing customer experience

I’ve had a great experience being a customer with By Miles. I would recommend them to friends or family. Reviewed on: 10th October 2022

Car Insurance

I LOVE LOVE by miles - I've recommended to all my friends and family. 2 of my friends have since got insurance with By Miles. I just love that the app - you can see you miles you've done in the month what you going to pay for that month. you can see a log of previous months payments and miles - which I love so I compare when I did the most driving. you can also update payment details on the app - its super quick and easy! Reviewed on: 9th October 2022

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