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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing company!

5
When I first signed up to By Miles I was skeptical about how it would work, but in truth it’s been the best car insurance provider I’ve had so far. They are always super helpful, always on hand when needed. I would highly recommend By Miles to any of my family and friends. Reviewed on: 4th August 2021

So good, so easy.

5
It’s been excellent for us just driving around 800/900 miles per year. Saved us a fortune on our previous policy, it came at a time when finances were, well a little stretched to say the least. We tell everyone when the subject arises. In one word “Brilliant “ Reviewed on: 4th August 2021

Unbelievable

5
Been with by Miles for over a year now and it just gets better . Cost of mileage has reduced so its even less than last year . Bill average is about £9 per month compared to £70 which was the cheapest comparison quote so that's a massive saving of £61 .. Business insurance also included in that . Absolutely brilliant ! Reviewed on: 4th August 2021

Best car insurance on the market

5
When my car insurance cane up for renewal i cane across bymiles who only charge per mile driven and its one of cheapest and still the best on the market, it helped me to save a lot of money and since then I recommend to lot of my friends Reviewed on: 4th August 2021

Best provider for the needs

5
Simply no competitor for this service for this price. Reviewed on: 4th August 2021

Fantastic

5
Monthly statements are great to see how many miles you have done. Great insurance for people who don’t drive a lot. Reviewed on: 4th August 2021

Fab fab fab

5
I love By Miles simply because I’m being charged for the miles I am driving! Nice and fair. No worrying with renewals as they give you the cheapest quote they can, no haggling needed. I have tried to convert my family but sadly they think it’s all too good to be true. I will keep on trying to convert them because this is my second year with By Miles and I am still loving it, had no issues. The car medic is so useful aswell Reviewed on: 4th August 2021

Easy, value, no nonsense

5
Easy to do online, big savings, very good communication, I'm very pleased I switched to them Reviewed on: 4th August 2021

Extremely convenient

5
Very good method of charging insurance. Making me a lot of aware of my carbon emissions from an environmental point of view where I now only travel when I absolutely need to travel. Reviewed on: 4th August 2021

Professionalism

5
Positive: Professionalism, Quality. Hi I purchased insurance with bymiles and I was very happy with the service. Great price straight forward transaction. Any changes or enquiries is dealt with the upmost professionalism . And the bymiles app its very nice you can see all your trips, and also you can track your vehicle. Very happy with the service. Definitely recommended and thanks guys. Happy customer. Vasile . Reviewed on: 4th August 2021

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