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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

best car insurance I ever had

5
I don't drive that often so this was a perfect option for me. I have full comprehensive insurance that has worked out at about 2/3 cost of what I previously paid. I have noticed that By Miles have offered really good communication and support in contrast to previous experiences. Reviewed on: 4th August 2021
AG's avatar
AG

The Emperor's new clothes of Insurance

5
Why has no-one though of this before! So obvious when you think about it - especially in today's Covid world. Equipment easy to install with clear instructions. Monthly emails with payment details and Mileage breakdown via App all very nicely presented. Reviewed on: 4th August 2021
Anne Higgins's avatar
Anne Higgins

Insurance with a difference

5
By Miles insurance is cheap and convenient. You pay for the miles you drive. Perfect if you are a low mileage user. The app is super easy to use and well designed. Reviewed on: 4th August 2021
karen's avatar
karen

Excellent idea of vehicle insurance.

5
Encourage me to use car less to keep a cap on costs. Reviewed on: 4th August 2021
Patrick O'Leary's avatar
Patrick O'Leary

Simple and sensible

5
Pay for what you use- makes total sense Reviewed on: 4th August 2021
Richard Finney's avatar
Richard Finney

I am very satisfied with By Miles

5
I have used By Miles for 3 years and am very satisfied with the charges and the service. I had one incident when a lorry hit my car when it was parked, the claim was dealt with in an expeditious manner. Reviewed on: 4th August 2021
Max Laurie's avatar
Max Laurie

Excellent insurance

5
I have saved a fortune due to my low mileage. Great customer service too. Reviewed on: 4th August 2021
Paul Radon's avatar
Paul Radon

Incredible! What else to say?

5
Ok, I'll tell you more about my experience with ByMiles. Firstly, I love the interface and how easy it is, but also they're naturally competitive in prices coupled with excellent customer service. I had a minor glitches with the device and they sorted it out promptly. Top class. Reviewed on: 4th August 2021
Jonny Cohen's avatar
Jonny Cohen

Easy to use & good quotes

5
So far it’s been easy and simple to use Reviewed on: 4th August 2021
Tia's avatar
Tia

Sensible and value for money insurance

5
Finally an insurance company insuring by the mile, feels like more value for money! Customer service team are very helpful and fast responding too! Reviewed on: 4th August 2021
Steven Yates's avatar
Steven Yates

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