Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Fair, simple and saving me money!

5
Love the fact that this company charge by the miles you've travelled. I also love the way you are kept up to date with every journey so you know how much you'll be charged. No hidden surprises! Reviewed on: 4th August 2021

Awesome 5*

5
Been with by miles for 3years and saved a lot on insurance more than I would of otherwise so I’m well happy don’t drive don’t pay suits me. Great company great communication to the teams and great app simple to use. 5* Reviewed on: 4th August 2021

Very good value for money

5
Pay as you drive. Great idea. Paying monthly makes it very easy. Everything is very simple. Reviewed on: 4th August 2021

Cheap, easy to use. So far, so good.

5
After being quoted a ridiculous amount by my previous insurance. I decided to move to by miles who offered me a cheaper quote with better perks too such as no claims protection and also the added benefit of making changes without any admin fees. So far so good. Reviewed on: 4th August 2021

Low mileage, low price

5
I do very few mile since my employer embraced working from home on a permanent basis. So paying by the mile is much better, it's just a pity we can't pay car tax the same way! Reviewed on: 4th August 2021

Perfect

5
Such a great idea for low mileage drivers, can’t see us changing insurers again, thanks! Reviewed on: 4th August 2021

Cheaper for long driver's

5
I'm saving over £100 every month Reviewed on: 4th August 2021

Easy and convenient

5
Very simple car insurance with easy visibility of monthly costs Reviewed on: 4th August 2021

excellent service easy to use

5
spoke to lady on customer service very helpful Reviewed on: 4th August 2021

Zadowolenie

4
Jestem kierowca 43 lata i miałem do czynienia z wieloma Ubezpieczycielami ale Wasza Firma jako pierwsza dała mi tak korzystne warunki .Kiedy nikturym członkom mojej rodziny skończą się ubezpieczenia napewno przejdą do was Reviewed on: 4th August 2021