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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Miles better car Insurance

I know what I owe and an easy way to pay Reviewed on: 4th August 2021

Quick and easy fair insurance!

By miles is by far my best driving insurance company and I’ve been through many insurers in past decade. There’s no over pricing or hidden agendas you simply pay a fixed rate for the miles you cover. Whenever I call in about a query I’m connected in minutes and receive great customer service. I would highly recommend this company Reviewed on: 4th August 2021

Great, easy to setup, far cheaper

Great company, super easy to install, and the monthly fee beats all competitors especially if you don't drive much !! Reviewed on: 4th August 2021

Online customer

I had an excellent experience with bymiles after my tracker became unplugged. They responded so quickly to me when I queried this on the online chat, and advised me they would put a note on my account which explained how my tracker had been knocked out. I wasn't charged any additional costs. So pleased with everything bymiles does for me insurance wise. Thank you Reviewed on: 4th August 2021

Great value, fair priced insurance

Easy to set up initially, any issues resolved quickly. Renewal price was lower unlike other insurers. Reviewed on: 4th August 2021

Outstanding service and service product

This is only my first year with this company however I have halved my insurance policy with them which is fantastic their customer service is excellent and I have had no issue so far Reviewed on: 4th August 2021

Perfect for low mileage drivers

From start to finish, customer service was great; there were no hidden extras and I have halved the cost of my insurance Reviewed on: 4th August 2021

Lovely friendly

Understanding me as an individual person n my needs Reviewed on: 4th August 2021

Great value and transparency each month

A great customer experience with by miles and a user friendly app to track progress each journey Reviewed on: 4th August 2021

Chuffed

Great experience for low mileage car drivers. App is easy to use and very helpful. Have recommended to friends Reviewed on: 4th August 2021

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