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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Chuffed

Great experience for low mileage car drivers. App is easy to use and very helpful. Have recommended to friends Reviewed on: 4th August 2021

Value for money and great service

By Miles is so easy and easy more cost effective for me than any other insurance provider has ever been in 25 years of driving. I've been so impressed, and so glad I found them. Reviewed on: 4th August 2021

Fair and transparent pricing - and cheaper than others!

Really easy and transparent the way you are charged. This is currently easily the cheapest insurance I have found. Reviewed on: 4th August 2021

Can't Be Beaten

At 59 years old and with several decades of driving, By Miles is without doubt the best car insurance company I have ever dealt with. As I do not drive many miles, I believe I am getting fantastic value for money by only paying for the miles I drive. It dies exactly what it does on the tin and the customer loyalty reward for renewing my policy with By Miles cannot be beaten. Reviewed on: 4th August 2021

Best car insurance by far

Every time I have contacted bymiles they have always responded quickly and always help when needed. By far the best customer service I have received by any other provider. Reviewed on: 4th August 2021

Great Value, Incredible Service!!

The tracker, the app, with all the data it provides, and the customer service levels are out in a league of their own. No silly admin charges or penalties sucking extra cash out of the customer. Instant live chat 24hrs a day. ByMiles are a fantastic company doing great things for low mile drivers. Cannot fault them in any way Reviewed on: 4th August 2021

Excellent service

Cannot understand why the idea was not thought of before, whether low income customers or highly paid customers this idea suits everyone. Reviewed on: 4th August 2021

That's exactly I have been looking for, pay as you drive!!

"By Miles" - A Brilliant technology with innovative idea! Not only I'm saving on insurance cost, indirectly "By Miles" helping to improve my fitness as I tend to cycle more for short distances whilst saving on fuel, less car wear & tear & less carbon footprint. Helping the environment too! Reviewed on: 4th August 2021

Great Company to be with.

I rarely drive my car as I live 10 minutes walk from the place I work but needed insurance that wasn't going to cost me an arm and a leg. I've been driving 3 years so my insurance cost has always been high, ByMiles cut that cost right down for me! I'm really impressed with the customer service and the GPS device too. It's virtually a tracker for your car, not just for the pay per mile service, for personal use too (If you forget where it's parked, or if your OBD port is in an inconspicuous place as a tracker if somebody steals the car) plus it acts as a diagnostics machine to check if your car is "Healthy" according to its CPU. All in all, I would definitely recommend to a friend and will be sticking with this company for the foreseeable. Reviewed on: 4th August 2021

Fair insurance (who thought there was such a thing?!)

I switched to bymiles as I loved the concept of paying for what you use! This is so much fairer way of insuring your car and I don’t see myself ever going back to conventional insurance!! The set up through to use has been smooth! Speaking to customer service was quick and painless! I have already started recommending to others! Reviewed on: 4th August 2021

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Chuffed

Value for money and great service

Fair and transparent pricing - and cheaper than others!

Can't Be Beaten

Best car insurance by far

Great Value, Incredible Service!!

Excellent service

That's exactly I have been looking for, pay as you drive!!

Great Company to be with.

Fair insurance (who thought there was such a thing?!)

Review By Miles: Car insurance now

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