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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Love them

A very fair price for drivers who don’t do a huge amount of miles. Their app is sensible and easy to use, I know exactly what they will charge me and when. When I spoke to someone he was nice and considerate. Really great company and I will very likely stay with them year on year as price can’t be beaten Reviewed on: 4th August 2021

Excellent Service

I have not needed to contact By Miles often during my policy with them but when I have I had had the best customer service experience. This is not only for an insurance company but customer service across all different types of products or services. I can not say enough positive comments by By Miles and to think that they have only been around since 2018 is shocking. It seems like they run like a well oiled machine and I will be renewing my policy with them. Reviewed on: 4th August 2021

Why did I wait this long to find you

Best thing I've ever done since I passed my test 40yrs+ ago. Just wish ,By Miles,was around earlier. Superb customer service, always help there whenever I need it. Nothing is too much trouble for customer support to deal with. Highly recommend this company 100%. Reviewed on: 4th August 2021

Excellent product

We have found that Bymiles works out much cheaper than any other insurance. The process to set it up is simple and straightforeward. Reviewed on: 4th August 2021

Truly positive

I am absolutely delighted with my ByMiles policy. Reviewed on: 4th August 2021

Never look back

This company was recommended to me by family and I can’t believe how much better it is than paying annually! You can see how much each journey costs and the mileage. Reviewed on: 4th August 2021

General review

If you are a low mileage driver that’s the perfect car insurance for you. Brilliant price and very supportive customer service. Reviewed on: 4th August 2021

Low mileage, Low cost

At 78 years old I don't drive long distances anymore but the quotes I was getting were climbing year on year, By Miles offered a much lower premium followed by monthly payments based on my mileage. These payments have been very reasonable to date. Reviewed on: 4th August 2021

Great value for money

By miles provides fantastic value for money. Will definitely recommend. Reviewed on: 4th August 2021

Forward-thinking & friendly

Upon searching for quotes last year I was worried. Having been a named driver for 17 years, the ending of a relationship & starting over felt so daunting. As a low mileage driver, the quotes elsewhere caused me to contemplate selling my car. With my morale low, By Miles was to be the last company I would contact. To my surprise, I received what seemed to be a tailor-made car insurance product. In my late 40's, the quotes elsewhere were horrific. By Miles has enabled me to commence my own no claims bonus, & this is supported by a straightforward app that keeps a track of my daily mileage & monthly cost. This is all backed up by efficient staff members who swiftly respond to any queries. They are always polite & friendly. In an industry that seems to me to be full of sharks, By Miles are the dolphins. This is emphasised by the wisdom of their product that enables low mileage drivers to be recognised because we are causing less pollution, therefore less damage to the environment & less damage to the health of people. Thank you. Reviewed on: 4th August 2021

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Love them

Excellent Service

Why did I wait this long to find you

Excellent product

Truly positive

Never look back

General review

Low mileage, Low cost

Great value for money

Forward-thinking & friendly

Review By Miles: Car insurance now

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