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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent servic

4
5 star I would recommend this to anyone for the excellent service it provides Reviewed on: 4th August 2021
Ibrar Khan's avatar
Ibrar Khan

Excellent company and affordable

5
I’m not had any problems with my insurance company I’m so happy with them and I can track my mileage and what are use on a journey which helps me and it is so much cheaper and have so much more affordable for me I have no concerns and would definitely recommend them I have already recommended them actually to a few of my friends and family Reviewed on: 4th August 2021
P ca's avatar
P ca

Best managed insurance provider

5
The most transparent insurance provider with only one issue, you can't drive anyone else's car as there is no 3rd party cover. Reviewed on: 4th August 2021
Harpreet Singh's avatar
Harpreet Singh

A quality company 10/10

5
A very affordable insurance you get notified every time you use your car regarding mileage and cost. I would definitely recommend By Miles to family and friends. Reviewed on: 4th August 2021
David 's avatar
David

Nothing short of perfect

5
I chose By Miles after starting a remote job and so rarely use my car. It was so much cheaper than other quotes I received and in the two years I've used them I haven't had any issues at all. Easy to use app, quick and friendly customer services, a lot cheaper, for me, than other companies. Reviewed on: 4th August 2021
Mwnci's avatar
Mwnci

Unique experience

5
A unique and fair way to charge for insurance. Love it Reviewed on: 4th August 2021
Harpreet 's avatar
Harpreet

Low miles, low premiums.

5
For people like me , who are pensioners and drive few miles per years and have years of driving experience, it’s great to find an insurance company which rewards us with very reasonable premiums. Many thanks eMiles. Reviewed on: 4th August 2021
Stavros Korniotis's avatar
Stavros Korniotis

Super easy and means I only pay for the miles I do

5
Love how easy the app is and that I only have to pay for the miles I do. Reviewed on: 4th August 2021
Chess's avatar
Chess

Low mileage save money

5
Wanted to save money now I'm not using my car for work. Excellent service and price Reviewed on: 4th August 2021
Clare Shepherd's avatar
Clare Shepherd

Brilliant value for money

5
Great experience all round great customer service Reviewed on: 4th August 2021
Dave Lee's avatar
Dave Lee

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