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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Affordable

5
Decent price ,affordable and good insurance policy for genuine customer Reviewed on: 4th August 2021
thiru's avatar
thiru

Great offers

5
So far I had no complains on using By Miles. The insurance plan works according to my need so I end up paying much less than what I used to before. I will definitely be recommending this to everyone I know. Reviewed on: 4th August 2021
Karthik Vijayan's avatar
Karthik Vijayan

Good service so far

4
I have recently got By Miles insurance service seems good so far, and the way i use my card i think it would be economical for me and will fit the purpose. Reviewed on: 4th August 2021
Umer's avatar
Umer

Cheaper way to insure your car

5
By miles has been the cheapest option for where I live. Clearly the less miles you do the less you pay. Using by miles has some months saved me between £30/£40pcm compared to my previous insurance company. I have recommended by miles to a few friends one did use them and they are saving around £40pcm as they only use their car for a 5mile a day return trip to work. Reviewed on: 4th August 2021
Gary jacobs's avatar
Gary jacobs

Customer driven, in service and miles

5
I have been with ByMiles for 2 years. During that time I had a claim where someone drive into my parked car. So I can say from first hand experience that a friendly and professional service is offered and these are real people not hidden behind an app. That said the app is fantastic and lets me see where I have been and reassures me where my car is. I’ve recommended several friends and all are happy. The tips emails are well thought out and timely. Reviewed on: 4th August 2021
Angie's avatar
Angie

Easy and good value

5
Good value and good customer service. Happy customer so far. Reviewed on: 4th August 2021
sjuner@hotmail.com's avatar
[email protected]

So easy and simple to use

5
By miles is so easy to use, the app is very straight forward and keeps you up to date on what it’s costing you to drive, this is my 4th year driving and I haven’t had a easier insurance to deal with Reviewed on: 4th August 2021
Ryan Hughes's avatar
Ryan Hughes

Hmmm

5
I searched the compare websites and all the other main insurances quoted me £1200 plus for a BMW. ByMiles was at the top on all the comparison sites as the cheapest but seeing it was a ‘black box’ insurer, I wasn’t too keen! (Having a BMW sport, it’s nice to put your foot down now and again! Tut tut!) but reading the Ts&Cs of ByMiles, they only track your miles and not driving behaviour! Signing up is done through their site. You can call customer services for questions but they won’t sign you up over the phone. How does it work? You pay a one off payment to insure the car while it’s on the road and not moving and you’re told how much you will pay per mile you travel. You are sent a small OBD device that stays plugged in the car for the length of your policy and every time you drive, the device logs how many miles you travel. At the end of the month, you pay for how many miles you use! It’s perfect for people that don’t travel long distance everyday! They app has a tool to calculate how much your trip costs only putting in the postcodes of the stand and end destination. So far, there hasn’t been any problems! If you sign up and recommend a friend, you get £50 when they join of free miles! Reviewed on: 4th August 2021
Tom's avatar
Tom

Great approach to insurance fairly provided

5
It's good not to overpay and only pay for what you drive. Saved so much money Reviewed on: 4th August 2021
Sarah Louise Scott's avatar
Sarah Louise Scott

Insurance made easy

5
It’s been a great experience, with this insurance system I have been able to have my car cover at a really competitive price Reviewed on: 4th August 2021
Cristhian RZ's avatar
Cristhian RZ

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