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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cheapest i have ever had!

5
By miles is a fantastic insurance company for drivers that don’t drive huge amounts of miles. I drive around 6000-8000 miles per year and it suits me perfectly. A one of low payment to start, around the same as a typical deposit for monthly insurance if not cheaper then i pay for how much i have drove over the month which is usually less than £25. I like how you only pay a max of 50 miles per day so day trips out at a distance is capped, which works out about £2.50 for the day no matter how far you drive. The app is so easy to use and you can see how much you are paying over the month with the journeys separated. Customer service is great and the company communicates very well with customers. The OBD is easy to use and locate within the car and does all the work for you. It is also great if you are not using your car for a few days or weeks for instance going on holiday the you dont pay anything for them days which is a plus! I will definitely be sticking with this company as i haven’t got a cheaper insurance quote in the 5 years i have been driving and save so much with very little payments. Reviewed on: 4th August 2021
Sal Marie's avatar
Sal Marie

Game changer!

5
Particularly due to working from home and not using my car as much this year it has been a game changer to pay for the miles I use! I’m projected to save over 50% of my usual premium this year! Reviewed on: 4th August 2021
Sarah B's avatar
Sarah B

Brilliant Idea

5
I think to charge by mileage is a brilliant idea. Whoever came up with this idea realised the gap in the insurance market, that there hundreds of us drivers out there who are not driving hundreds of miles and maybe only using their car for short trips, especially the elderly. My annual premium has been cut by half. I would strongly recommend By Miles . Reviewed on: 4th August 2021
Ann of Hungerford's avatar
Ann of Hungerford

great value

4
Apart from a few processing glitches, now resolved, it has been trouble free and excellent value for a low mileage driver like me. The introductory bonus and monthly statement are a plus. Reviewed on: 4th August 2021
Mike W's avatar
Mike W

Easy and cheap

5
The whole experience was simple and saved me loads! Reviewed on: 4th August 2021
Rachel Hendrix Watson's avatar
Rachel Hendrix Watson

Great

5
A greap app to see the costs and a more than fair price. Best car insurance company I've used by a long way and I often recommend to friends/family. Reviewed on: 4th August 2021
Sam's avatar
Sam

Works perfectly for my work from home lifestyle.

5
I love this company. I was late to pass my driving test (in my 30s) and was frustrated at how much insurance I had to pay when I was rarely on the road. When I took my current job working from home, my miles reduced even more and that's when I knew something had to change, I was so happy to find ByMiles, my premium is so reasonable and has made a huge saving in my life, and I love the easy to use app. Last week I got my renewal with them through and was shocked and delighted to find that my fee was 50% less than the previous year!! I couldn't be happier, this company are a dream for me! Reviewed on: 4th August 2021
Jen's avatar
Jen

Great for people who don't do many miles

5
We have two cars but one isn't used that much any more. The dongle was simple and easy to set up, and the pricing for the mileage I do made it competitive to other insurers. Reviewed on: 4th August 2021
Andy Hay's avatar
Andy Hay

Best insurance!!!

5
By Miles i recommend for everyone!! Reviewed on: 4th August 2021
iuliandamian01079@gmail.com's avatar
[email protected]

Cheaper by miles

5
Easy to use, just plug it in and go, I don't do alot of mileage and this way is so cheap to use.....thank you! Reviewed on: 4th August 2021
Douglas 's avatar
Douglas

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