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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great comprehensive offers for low mile drivers

5
Cheapest renewal by far even considering how much i will drive still works out best. Customer service is good and the app is really useful, definitely worth recommending Reviewed on: 4th August 2021

save money

5
Cannot understand, if you don't don't do high mileage - pay ByMiles. Reviewed on: 4th August 2021

So ideal for low mileage drivers

5
There is nothing else out there for low mileage drives, I was so happy when I found their service. Especially living in London with expensive insurance policies - where as this is perfect for my needs. Reviewed on: 4th August 2021

Great service

5
So far so good - really speedy service, easy to follow instructions to install the tracker, great app that let's me know what to expect. Really good communication as well - nothing is ever a surprise! Reviewed on: 4th August 2021

Super easy

5
I use my car very little although it is essential for me so insurance that monitors the miles is ideal for me. I was a little nervous about the technology but it was super simple to install and works well Reviewed on: 4th August 2021

A breakthrough in Car insurance.

5
When you are a low mileage driver it seems crazy to pay for those who do higher mileages. With ByMiles, you pay for only the miles that you actually do by using the GPS sensor within the car. Reviewed on: 4th August 2021

Excellent for Low-Usage

5
Genuinely surprised by the ease of insuring my car using ByMiles. To top it off they have added a feature where you can monitor your battery on low usage which means you can avoid the dreaded flat battery. If you use your vehicle infrequently i don't think you could go far wrong. The help desk and customer support was excellent as well. Reviewed on: 4th August 2021

Honestly a really good service and idea.

5
Myself and my family were a little skeptical at first as I had never heard of ‘bymiles’ but only working part time and barely using my car during lockdowns I thought it was a great choice. I normally pay for the year upfront so this is a little strange paying bits off monthly but it seems to be working well! I love the idea that you can keep track of your car if it gets stolen and it sends me notifications on each journey I make when my car is parked. If I forget where I park it I can easily fo onto the app and find my car! I’ve already recommend my friends who I know don’t drive so much to see if they can save too. This was by far the cheapest quote and I managed to knock off £300 from my previous insurer even with their ‘discounts’. The only thing that was a little scary is driving at night and the tracker was flashing but once I got used to it it’s not really an issue. I tend not to drive at night anyway. You can easily diagnose any faults that it might pick up on your car too which is so handy to save you looking up every warning light. I’ve been looking into upping my miles per month to a few more, you can make three free changes a year. I look forward to the end of my year with bymiles to see how much I managed to save! Reviewed on: 4th August 2021

very inpressed so far

5
Cheap insurance is always a win win in my books. Reviewed on: 4th August 2021

Brilliant!

5
I took out this policy because I really don’t use my car much. I love that it gives me the freedom to not pay over the odds for something I barely use but if I choose to make a random long journey it doesn’t leave me penniless either. More insurers should work this way, I love it! Reviewed on: 4th August 2021

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