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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fantastic car insurance

4
Fantastic service, and great customer service. Always provide detailed information to my self in regard of my insurance policy or if I need to make changes. Reviewed on: 4th August 2021
Pavinder Ubhi's avatar
Pavinder Ubhi

Where have you been all my (driving) life?!

5
I have for years been paying over the top prices on my insurance when I don't even hit 4k-5k miles a year. These past two years I've only hit over 7k. By Miles has given me more control and more for my money. I like the round ups as well on my phone. It feels more modern and realiable! Reviewed on: 4th August 2021
Georgia R's avatar
Georgia R

Very affordable and easy

5
So much better than any other insurance companies I’ve been with. Only having to pay for the miles you do makes it so much cheaper and easier. Reviewed on: 4th August 2021
Mikey's avatar
Mikey

Great concept

5
Great customer service when needed theough the app. Fairer car insurance saving me over 1k! Reviewed on: 4th August 2021
U's avatar
U

The best insurance company l have worked with.

5
I am happy with everything you offer and your customer service. Reviewed on: 4th August 2021
Tendai Chirimpoto Kufahandirowi's avatar
Tendai Chirimpoto Kufahandirowi

Excellent value for the low use driver, less CO2 footprint from your customers too

5
Excellent value for the low use driver, less CO2 footprint from your customers too Reviewed on: 4th August 2021
Nick's avatar
Nick

Excellent insurance option

5
I have found by miles perfect for me and better than any other insurance options/policies I have held in the past. I have recommended them to several friends who are now enjoying the perks and glad they did! Reviewed on: 4th August 2021
Birdcage520's avatar
Birdcage520

Value for money

5
This is first time I've used Bymiles for car insurance and in less than a month I'm telling all my family and friends. It is so value you for money and has saved me at least couple of hundred pounds. So glad I found them. Looks like this is my insurance company for a long while. Service has been fantastic. Reviewed on: 4th August 2021
Tracey 's avatar
Tracey

Great company!

5
Nothing but helpful and efficient, always able to help quickly and answer any questions, and I think the whole background of the business is such a great idea!! Happy Customer! Reviewed on: 4th August 2021
Jay 's avatar
Jay

Very good.

5
I found by miles while on line I was very curious about by miles.I must just say I am very happy. Reviewed on: 4th August 2021
Anthony westney's avatar
Anthony westney

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