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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Where have you been all my (driving) life?!

I have for years been paying over the top prices on my insurance when I don't even hit 4k-5k miles a year. These past two years I've only hit over 7k. By Miles has given me more control and more for my money. I like the round ups as well on my phone. It feels more modern and realiable! Reviewed on: 4th August 2021

Very affordable and easy

So much better than any other insurance companies I’ve been with. Only having to pay for the miles you do makes it so much cheaper and easier. Reviewed on: 4th August 2021

Great concept

Great customer service when needed theough the app. Fairer car insurance saving me over 1k! Reviewed on: 4th August 2021

The best insurance company l have worked with.

I am happy with everything you offer and your customer service. Reviewed on: 4th August 2021

Excellent value for the low use driver, less CO2 footprint from your customers too

Excellent value for the low use driver, less CO2 footprint from your customers too Reviewed on: 4th August 2021

Excellent insurance option

I have found by miles perfect for me and better than any other insurance options/policies I have held in the past. I have recommended them to several friends who are now enjoying the perks and glad they did! Reviewed on: 4th August 2021

Value for money

This is first time I've used Bymiles for car insurance and in less than a month I'm telling all my family and friends. It is so value you for money and has saved me at least couple of hundred pounds. So glad I found them. Looks like this is my insurance company for a long while. Service has been fantastic. Reviewed on: 4th August 2021

Great company!

Nothing but helpful and efficient, always able to help quickly and answer any questions, and I think the whole background of the business is such a great idea!! Happy Customer! Reviewed on: 4th August 2021

Very good.

I found by miles while on line I was very curious about by miles.I must just say I am very happy. Reviewed on: 4th August 2021

Perfect product for me

I have a nice car and enjoy driving but living in London with its great public transport infrastructure the car mainly sits on the drive at home. I'm only 6 months in to my first year with By Miles - but judging by the excellent app my policy will end up being cheaper than all competitors - By Miles. I also enjoy looking at my journey record on the app - I can sometimes find ways of bettering Sat-Nav routes on regular journeys. I hope never to have to review the claims service! Great product! Reviewed on: 4th August 2021

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