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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fabulous quick and simple

5
Whole process of insuring with by miles is simple and efficient from obtaining the quote to installing the tracker. The app provides fantastic visibility so I can see the charges I am incurring which enables me to budget effectively Reviewed on: 4th August 2021
Elizabeth Earle's avatar
Elizabeth Earle

Cheap and Easy

5
Great price and really easy to use. Reviewed on: 4th August 2021
AdamB's avatar
AdamB

I would drive 500 miles . . .

5
And I would drive 500 more. Been driving for a fair few years and this company was recommended by a friend. Cheapest insurers I found saving me over £500 compared to other companies. Love the easy to use app too! Reviewed on: 4th August 2021
Zologo's avatar
Zologo

Amazing insurance

5
By Miles is by far the best insurance company that I have used. They provide you with opportunity's to win more miles to use and being with By Miles has helped me save a lot of money. Reviewed on: 4th August 2021
Zanita Brightly Penrose's avatar
Zanita Brightly Penrose

My Miles experience

5
By Miles are a tip-top insurance company. The system is easy to use and the service is great! I have highly recommended by-miles to many family and friends. Reviewed on: 4th August 2021
Thomas Cox's avatar
Thomas Cox

Great value for money

5
By miles is as the title states great value for money, the staff are always at hand if you need to speak to them with any questions or concerns. I like this company as queries are resolved very quickly and I always feel very reassured that they are acting in my best interest. The overall cost of the insurance is very low in comparison to other companies and I would definitely advocate paying for your mileage to get the best value for money. Reviewed on: 4th August 2021
Lorraine 's avatar
Lorraine

Refreshing Alternative

5
By Miles is an open and easy to understand how much your car insurance costs are worked out instead of a blanket annual charge. At the end of the year you can see exactly what your driving has cost. Reviewed on: 4th August 2021
Carol Jones's avatar
Carol Jones

Brillant company

5
I have been with By Miles for 2 years now and their customer service has been spot. I will be continuing to use them for the future Reviewed on: 4th August 2021
Matthew 's avatar
Matthew

Great insurance company

5
With the miles ive managed to save so much money. Reviewed on: 4th August 2021
sandrachmielewska5@gmail.com's avatar
[email protected]

The best policy for low mileage drivers

5
As a driver who drives relatively few miles per annum other than a few long trips to visit family in Ireland and an annual skiing trip to the Dolomites this policy is absolutely perfect and costs me roughly half that of the nearest competitor. Reviewed on: 4th August 2021
Jon's avatar
Jon

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