Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Best Insurance

5
Such an original and forward thinking insurance company. I've saved so much money by taking out one of their policies and am unbelievably pleased with how straightforward the process has been! Reviewed on: 4th August 2021
Stephanie Smith's avatar
Stephanie Smith

Just best for low mileage users

5
Had no problems, easy to install in car, the app easy to use. Reviewed on: 4th August 2021
Karina Irwin's avatar
Karina Irwin

The best thing to happen to car insurance since the internet

5
What a forward thinking progressive approach to car insurance, leading the way for others to follow!! Reviewed on: 4th August 2021
Nick Dettmar's avatar
Nick Dettmar

Great service, good value

5
By Miles works out as the cheapest insurance option for me as a relatively low mileage driver. Conversely their customer service is the best I've experienced from a car insurer and the app is fantastic. Reviewed on: 4th August 2021
Thomas Slater's avatar
Thomas Slater

Smarter car insurance!

5
Being a train commenter and out on my bike at the weekends, I don't often use my car. Except for the odd shopping trip, pick up or travel away. I still love having a car and now paying over half of what I used given my low mileage! Thanks to by miles insurance :) Reviewed on: 4th August 2021
Luke Michaels's avatar
Luke Michaels

Great insurance

5
The best I've ever used, top top quality Reviewed on: 4th August 2021
Chris L's avatar
Chris L

Best insurance going

5
I don’t drive very much so this is perfect for me, you only pay for the miles you drive. How great is that! The app is easy to use and helps keeps you keep track of your journeys. It has also helped me keep on top of my expenses. Reviewed on: 4th August 2021
byronnemthorne@gmail.com's avatar
[email protected]

Best fair insurance,just makes sense!

5
I didn’t understand how it worked at first so I rang the customer service up they were brilliant and explained everything it just makes sense to go with them Best decision I made, Reviewed on: 4th August 2021
nabila1408@googlemail.com's avatar
[email protected]

World class service

5
My experience from the start has been brilliant, really easy to set up and I only pay for the miles I actually drive. I have saved over £600 by switching to By Miles. I highly recommend this insurance to company. The app is also brilliant can see exactly how many miles you have driven and the journeys taken. Reviewed on: 4th August 2021
Shabnum 's avatar
Shabnum

no nonsense, easy and fair

5
my insurance is both fair and easy. I am updated with my latest bill and I do not have to do anything. Reviewed on: 4th August 2021
Kennelly's avatar
Kennelly

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill