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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent value for money insurance

5
Easy to install tracker. You pay only for the miles you drive. Great value. Reviewed on: 4th August 2021
Jon Mymin's avatar
Jon Mymin

Best ever!

5
Convenient, affordable, easy to use, what more do we need?! Reviewed on: 4th August 2021
Nikki Silver's avatar
Nikki Silver

I wish I knew about By Miles before

5
Saved so much in the last two years of being with by miles especially during pandemic. Reviewed on: 4th August 2021
Haresh Vekriya's avatar
Haresh Vekriya

Easy & Fair

5
Never thought an insurance company would be this fair in what they offer. Never had an issue with them and if I had a problem the customer service was more than happy to help. Reviewed on: 4th August 2021
Denisz Pop's avatar
Denisz Pop

Great company

4
Negotiations should be allowed and also provide insurance for motorway miles Reviewed on: 4th August 2021
Mohammad 's avatar
Mohammad

Brilliant!

5
Straightforward, fair priced and hassle free. Reviewed on: 4th August 2021
Jason Yu's avatar
Jason Yu

Well deserved company.

5
Amazing app and company. Very clever PAYG system. Makes sense. Reviewed on: 3rd August 2021
iEddyMorrison's avatar
iEddyMorrison

Tech Meets Insurance

5
I came across ByMiles after being quoted four figures for my renewal by Hastings after moving to Manchester. I require business use insurance for my job and so this was pushing Hastings up further too - it got to a point where I was thinking about giving up my car. But along came ByMiles! Driving only 4000 miles a year I was able to save my self £1000 based on the renewal Hastings wanted me to take - and that was their 'best offer'!!! I plugged the little device into my car's socket and off we went, GPS tracking, instant milage calculation (pence/per mile), and fuel cost too! ByMiles gives me the Monzo of the Insurance world vibes and makes everything smoother, cheaper and better for myself as a customer. I can change my address and car instantly 3 times per policy without an Admin fee, compared to £25 per change with Hastings. I can use the tool to see my instant costs per journey so I can know by the end of the month how much I will be charged. There is a little diagnostic code reader built into the device and so this is amazing and has helped me find out an underlying issue with my car that was causing it to stall randomly. Oh and before I forget - Hastings charged £80 to protect my No Claims Discount - ByMiles this is included as standard with every policy. I've already recommended ByMiles to friends, family, and random people at the garage! Any questions, their support team is amazing! Reviewed on: 2nd August 2021
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MooseShoes

Fair & reasonable car insurance!

5
So rare to have a simple proposition executed with such regard for consumer interaction. Reviewed on: 27th July 2021
andrew's avatar
andrew

Amazing!

5
Saving money and the environment at the same time by not driving. Reviewed on: 15th July 2021
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Nick Proud

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