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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Lifetime customer

5
Terrific. Fun sign up process. Very simple device to fit. Very cheap insurance and a great "find my car" function on the app! Reviewed on: 10th September 2020
Imran B's avatar
Imran B

Efficient and professional

5
A positive experience with one of the best car insurers I have been with. I have recommended By Miles to all my friends. Reviewed on: 10th September 2020
Saffy 's avatar
Saffy

Excellent insurance Company

5
Very competitive prices, excellent customer service, up-to date mileage on your app and all journeys shown . Invite friends reward. Could not fault a single thing Reviewed on: 10th September 2020
Paula Alderson's avatar
Paula Alderson

Regular communications

4
Regular communications from By Miles on my miles covered and the associated cost each month gives me piece of mind so I can monitor regularly. Reviewed on: 10th September 2020
Oliver 's avatar
Oliver

Amazing!

5
The best insurance company I will not being going anywhere else anytime soon! To not have the worry of another £100+ insurance bill coming out every month is the best!. The customer service is so helpful and do everything they can to help you. From changing cars to private plates and not being placed on hold for hours. This company has my backing 100% not that they even need it they are great! Reviewed on: 10th September 2020
Kirsty 's avatar
Kirsty

What a fantastic idea for car insurance!

5
The whole process has been very easy, I found the explainer video really useful. I love how simple the app is to use, and my query’s have been answered immediately with great customer service. I also love the branding! Reviewed on: 10th September 2020
Samantha Kimber's avatar
Samantha Kimber

Fantastic Insurance Provider

5
Everything I wanted in a car insurance provider and more! Reviewed on: 10th September 2020
Sam Davies's avatar
Sam Davies

Insurance review

5
This company was perfect for me as I only do minimal miles and worked out very cheap. Very good to deal with aswell Reviewed on: 10th September 2020
Nigel 6's avatar
Nigel 6

Hidden diamond!

5
I regret I did not know about ByMiles earlier...just friends told me about it few months ago and it is like diamond in car insurance world. New generation business and Client approach, exactly what's needed now. Fair and accurate, deserves to be shout out about. Reviewed on: 10th September 2020
AURELIA 's avatar
AURELIA

Mr

2
a lot experenice example sewing Machines Reviewed on: 10th September 2020
Abdurezak's avatar
Abdurezak

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