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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.90

Based on 13,081 reviews, last reviewed 17th Oct 2025

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Pay for what you use ? Sign me up.

Right, here we go. There's companies out there that pay for miles you use. Companies I rather not list for publicity purposes. So far, Miles has set out to achieve what other companies have yet to realise. Customer satisfaction. I sadly wasn't picked for the trial, but this company isn't out to get money, BUT to help me save ? It's that older generation who's trying to be cool and funky to keep up with the new generation. It adds the fun back into driving. That's what being a car insurance company is about. Keep it up, and the prices down lads. Gives me a chance to use that extra dosh for a cheeky kebab. Ray. Reviewed on: 27th September 2017

Suoer duper

Nice to clock miles. Also great to have tracking feature . Good folks to deal with Reviewed on: 19th August 2025

Unbeatable on price!

Unbeatable on price and a much fairer pricing structure than other insurers. Reviewed on: 19th August 2025

Good value for money

I have been with By Miles for 3 years, and as someone who does very little mileage, they are perfect for my requirements. Reviewed on: 19th August 2025

I've had a change in how much I needed to travel for...

I've had a change in how much I needed to travel for work , and got in touch with customer services. I had excellent service and very helpful Reviewed on: 19th August 2025

Tracker so easy to install, App is good for keeping...

Tracker so easy to install, App is good for keeping track of mileage each journey Reviewed on: 19th August 2025

Very helpful when I had to explain car was off the r...

Very helpful when I had to explain car was off the road for repairs. Reviewed on: 19th August 2025

The App is really easy to use.

The App is really easy to use. Any contact made to an advisor is always quickly responded to and always responded with kindness Reviewed on: 19th August 2025

Debt free, pay as you go, excellent

Debt free, pay as you go, excellent Reviewed on: 19th August 2025

So far good

So far no problems. Was a bit surprised that price per mile went up by 1/3 when purchased smaller engine car. Reviewed on: 19th August 2025

NOT UNNECESSARILY OVER INSURING !

Well, now that I am not using my car everyday as I used to, it is very reassuring to know that I am not over insuring it while it is not being used and to be charged purely for the number of miles that I travel! Reviewed on: 19th August 2025

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