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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great

5
ByMiles offer a very fair way of charging for car insurance and fantastic value and an easy to use sign up and participation experience. Reviewed on: 9th September 2020
Matt's avatar
Matt

Would recommend!

5
So easy to set up. The videos are personalised and easy to understand what to do and how it works. Reviewed on: 9th September 2020
Helen 's avatar
Helen

Excellent service

5
The whole experience from start to finish was so easy and by paying a large deposit your monthly payments are so low . I don’t do many miles so this policy is ideal for me Reviewed on: 9th September 2020
Clare's avatar
Clare

A life saver

5
I don’t drive much and was looking for an affordable insurance. This was perfect for me as I only have to pay when I drive and the upfront payment is affordable. They also sent out very useful tips on how to keep your car in shape during the lockdown. Everything has been great and I will keep using this insurance for as long as it’s available. Reviewed on: 9th September 2020
Mala Astride Aboidje's avatar
Mala Astride Aboidje

Top company

5
I love every minute since the day I have been joined in Reviewed on: 9th September 2020
Lukasz 's avatar
Lukasz

Miles of smiles

5
Pay a base rate insurance, then just pay for every mile you drive, my insurance is covered, my bank balance is happy and the treats I can buy with what I save makes us all smile. Start paying for what you use instead of a standard price. BY MILES BUY THE BEST. Reviewed on: 9th September 2020
ttomo's avatar
ttomo

Alternative way of having car insurance

5
Great idea of paying per mile. Keeps insurance cost down. Easy set up Reviewed on: 9th September 2020
H Mahmood's avatar
H Mahmood

Pay as you go

5
Great concept, makes good financial sense for low mileage drivers. Spreads the cost too. Very straightforward too. Reviewed on: 9th September 2020
John Shepherdson's avatar
John Shepherdson

Top class insurance at the right price especially for low mileage users

5
This company ticks all the boxes. We all want first class defaqto 5 star car insurance at the best possible price. By Miles does just that. Granted it will probably mostly appeal to low mileage users as you pay by the mile but if you fall into that category then you are onto a winner. It gets my vote all the time. Decent bonus in the way of free miles for bringing other users on board as well. Very happy all round. Reviewed on: 9th September 2020
Ian McCallum's avatar
Ian McCallum

The car insurance I always wished for..

5
This is the best car insurance I ever had. You only need to pay for what you use.. Reviewed on: 9th September 2020
Silja 's avatar
Silja

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