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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Thought it was too good to be true, amazing!

5
Wouldn’t ever go with any other insurance provider! Reviewed on: 9th September 2020
Emma's avatar
Emma

Great way to get affordable car insurance

5
I don’t do many miles over the year but I was being quoted very high insurance by other companies. When I looked in to By miles their policy was the cheapest and more to my needs. Reviewed on: 9th September 2020
Mohammed Safdar's avatar
Mohammed Safdar

Best deal ever!

5
This is such a genius insurance deal. Only paying for what you use is so FAIR. I’ve been recommending By Miles to everyone. Reviewed on: 9th September 2020
Darryn De La Soul's avatar
Darryn De La Soul

Satisfied insurance choice

5
Very reasonable price , excellent service and I am reason time believe that by mile is everybody first choice since other are rip us off Reviewed on: 9th September 2020
Zaw's avatar
Zaw

By Mile - Car Insurance

5
I have started my policy with By Miles at the beginning of this month. So far it is the best insurance company I have been with. As I don't drive the car long distances that much, pay by the mile is a great idea and this has reduced my monthly payments by over £100. 10/10 for Service and I would recommend to anyone who drives less miles. Reviewed on: 9th September 2020
Anton McFarlane's avatar
Anton McFarlane

Very conveniently prices

5
I have saved lots of money over the last couple of years only paying for what I use when I’m on the road. A must, certainly for anyone who does not do loads of miles Reviewed on: 9th September 2020
Roger Mullins's avatar
Roger Mullins

Best value for money

5
I have bought a new car in August this year. When I turned to the insurance company with which I was with the previous car, they considered me much more expensive. I started looking for an insurance company and found company By Miles. I read the reviews for a long time, cheated. Then I called your company and confirmed. I liked the service and attitude. So far I am very happy and hopefully I will be happy with your company. I have already recommended company By Miles to many of my friends. Reviewed on: 9th September 2020
Alena 's avatar
Alena

Excellent customer service, first class experience highly recommend

5
I am disabled and don’t tend to do that much Miles per year so thus policy is perfect for my needs , all the other insurance companies tend to charge the same if you do a small amount of miles or several hundred, this policy is fair and it’s been a long time coming !! I couldn’t be happier! Thankyou Reviewed on: 9th September 2020
Dominique 's avatar
Dominique

Good company

4
Good company with cheap insurance Reviewed on: 9th September 2020
Kamal Yallagamz's avatar
Kamal Yallagamz

Great insurance company

5
Brilliant and easy service. I was a bit sceptical at first as it seemed to good to be true, but it is so cheap and I only pay for the miles that I drive. Reviewed on: 9th September 2020
Michaela Eccleston's avatar
Michaela Eccleston

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