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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very good service customer service.

5
Very good service customer service thanks Reviewed on: 9th September 2020
Raj Singh's avatar
Raj Singh

By far the best Car Insurance company.

5
Really happy with my policy, I'm practically covered for everything, which would usually be an extra charge with any other company. You cant beat By Miles quotes. By far the best. Reviewed on: 9th September 2020
Sunny 's avatar
Sunny

Amazing

5
I am a single mother of 4 and being with by miles makes it affordable to still drive and as I'm not doing many miles just doing school runs. I've never paid insurance so low in my life!! Reviewed on: 9th September 2020
Hayley Trew's avatar
Hayley Trew

Finally, car insurance that makes sense!

5
Refreshing to have an insurance company that doesn't follow the existing broken model. After the parking charge, Paying only for the time i am on the road has saved me a fortune! From £40 plus a month, to under £5! Then the added benefit of a car health check to read error codes at the push of a button! Genius! Reviewed on: 9th September 2020
Danielle Smith's avatar
Danielle Smith

Lowest insurance price I've ever had, simple

5
Going with By Miles nearly halved the other quotes I was getting for insurance. It's ridiculously better value, and it's about time some new companies broke up the dominance of the established ones. My premium was cheap, then I pay for what I use, really simple, really cheap. Reviewed on: 9th September 2020
Alex McAndrew 's avatar
Alex McAndrew

I control what I pay and how much I drive

5
This is simply innovative approach to Car Insurance, giving back certain control back to the customer to do cost management and be aware of how much he drives and how much he pays. The customer can become self sufficient in maintaining his habits of driving and keep an eye on unnecessary journey that can be avoided to save cost. Simply fantastic. Reviewed on: 9th September 2020
Mehul Karia's avatar
Mehul Karia

ByMiles is a winner

5
You pay for what you use, know the cost per journey / month - it's innovative Reviewed on: 9th September 2020
Alan Dupre's avatar
Alan Dupre

Really good.

5
No issues so far, tracker was easy to install myself. Cheaper insurance km told if you drive under 4k/year. Sharing a code with friends and family can save even more money. Reviewed on: 9th September 2020
George's avatar
George

ByMiles

5
Convienient, efficient and cheaper than most. Reviewed on: 9th September 2020
Scott b's avatar
Scott b

Innovative Style of Car Insurance

5
Never heard about By Miles until saw it on a comparison site. Suited my car usage particularly as I had been involved in a no fault accident so my premium was higher for this year. By Miles helped cushion the increase by their particular style of pricing their insurance premiums. The Plug-in is easy to use and accurate. Their online team are responsive and efficient. I would thoroughly recommend them to my friends and family. Reviewed on: 9th September 2020
Matt's avatar
Matt

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