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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best insurance company and excellent service

5
Good service good price and you can check your car every minute Reviewed on: 9th September 2020
Akram 's avatar
Akram

Car insurance that's fair!

5
Excellent value for the lower mileage car owner, which is me. Reviewed on: 9th September 2020
Adrian de Baat's avatar
Adrian de Baat

Simple App and Good Service

5
The app is great and the service provided has been excellent. The additional benefit of only paying for the amount you drive, has especially been useful with Covid-19. You can also monitor the location of your car & its health using the app. Very happy so far! Reviewed on: 9th September 2020
S Vythees's avatar
S Vythees

Perfect for the low milage driver

5
Had to purchase a wheelchair vehicle for elderly relative transport to and from appointments after they (a married couple), both had had fairly lengthy stays in hospitals and could no longer get in and out of my usual car. By Miles was the perfect choice for insurance and has saved me a fortune! Reviewed on: 9th September 2020
Nick White's avatar
Nick White

Excellent sevice

5
Excellent service and will highly recommend Reviewed on: 9th September 2020
Amaka Onwasigwe's avatar
Amaka Onwasigwe

Great concept

5
Kept up to date on cost of every trip Reviewed on: 9th September 2020
Peter Mullis's avatar
Peter Mullis

Insurance made easy

5
Fare pricing Great app with great features Easy to use Reviewed on: 9th September 2020
Kevin timothy's avatar
Kevin timothy

Cheap insurance

5
This it the cheapest insurance I found and it’s great as the less I drive the less I pay. Reviewed on: 9th September 2020
Rhys's avatar
Rhys

First Class

5
I'm so pleased to have found By Miles to insure my car. Everything is straightforward, they are very responsive to any questions you may have, & I've made big savings. What more can I say! Reviewed on: 9th September 2020
Rita's avatar
Rita

Great value car insurance

5
Excellent customer service, good value car insurance Reviewed on: 9th September 2020
Sarah Justine Curtis's avatar
Sarah Justine Curtis

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