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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance yet!

I am so happy with this Insurance company.The best i have ever had! Excellent customer service and outstanding value for money.wish i had been insured with By Miles years ago and i would absolutely recommend them to anyone! 5 star service! Reviewed on: 9th September 2020

So far, very good inded.

My previous insurer sent me a competitive renewal quote, and I was on the point of renewing with them when By Miles popped up on my computer screen. I am by nature an early adopter and liked their radical proposal. I renewed with By Miles late in August for 1st September 2020 and everything has gone swimmingly so far. I expect to save at least £100 (about 20%) on last year as I am retired, a low mileage driver, and paying by the mile seems the fairest system. Reviewed on: 9th September 2020

Excellent service and a great idea on paying by the mile.

I have found everything about By Miles as being the best insurance company I have dealt with by miles! This is reflected by my choice to renew with them. App is great and easy to use. I have recommended them to everyone I know. They feel friendly and trustworthy which is so important nowadays. Keep up the good work. Reviewed on: 9th September 2020

Exactly the insurance I'd been looking for.

I drive maybe 2000 miles a year absolute maximum, with months at a time of no car use, and ByMiles is simply the perfect solution for me. Reviewed on: 9th September 2020

Good value and great to be able to spread cost over the year, related to care use.

I have found them helpful when I needed to contact them, and nothing was too much trouble. Reviewed on: 9th September 2020

Saves you pounds

Move to By Miles a year ago and it has saved me over £150 pounds on other quotes. In these strange times most people are driving less miles you would be crazy to pay top wack when your car is sitting on the drive. This is just call By Miles it's better than others By Miles. Reviewed on: 9th September 2020

So reasonable

I signed up this year and was so happy to pay only for the miles I use, this has saved me at least £500 this year. I like the regular updates as I can track how much I spend too and very easy to sign up. Reviewed on: 9th September 2020

You know where you stand!

Affordable insurance with up to date real time information on insurance costs reflecting true use of my vehicle. I appreciate the monthly statements along with the useful easy to use app. It was literally plug in and go from day one. Reviewed on: 9th September 2020

Great value for money car insurance

I love tech... and this is the most advanced car insurance to date. Live location Live how much it cost for the amount you use Live chat customer service See where you have been New updates being added all the time The list goes on and best of all they have been the cheapest overall car insurance I've had for years. WIN WIN!!! Reviewed on: 9th September 2020

Good, simple service

The quote I got was fair and it seems like a very good way to do your insurance Reviewed on: 9th September 2020

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Best insurance yet!

So far, very good inded.

Excellent service and a great idea on paying by the mile.

Exactly the insurance I'd been looking for.

Good value and great to be able to spread cost over the year, related to care use.

Saves you pounds

So reasonable

You know where you stand!

Great value for money car insurance

Good, simple service

Review By Miles: Car insurance now

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