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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (752 reviews)

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4.94

Based on 752 reviews, last reviewed 19th Sep 2025

77% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (752)

35 years and counting!

I have been with CU for35 years and it has been invaluable to me over that time! Reviewed on: 21st April 2025

Good company

Have not had bad experience with Reviewed on: 21st April 2025

Applied for a loan, approved quickly.

Applied for a loan, approved quickly. Everything went well than expected. Reviewed on: 20th April 2025

I have been with capital credit union for about 9 to...

I have been with capital credit union for about 9 to 10 years and always had no trouble getting a loan and I would have no problem with recommending them to all my family and friends Reviewed on: 19th April 2025

The ease of the process and speed of service.

The ease of the process and speed of service. Every thing was also communicated well and clearly. I felt informed at all times Reviewed on: 19th April 2025

A Green Loan for Ais Soursed Heat Pump.

A Green Loan for Ais Soursed Heat Pump. Preparation, application and transfer of funds on accecptance was seamless and stress free. The processing of the application was swift and the same customer representative saw the whole process through to conclusion. Cannot recommend them highly enough. On Mortgagae renewal time CCU will be our first port of call. Reviewed on: 19th April 2025

Helpful staff very knowledgeable helping with any in...

Helpful staff very knowledgeable helping with any investments Reviewed on: 19th April 2025

Smooth and easy process

I needed a loan for my Golf membership, and discovered that Capital Credit Union have a partnership with Scottish Golf. I found the whole process from beginning to end to go very smoothly, and the APR to be very reasonable. Reviewed on: 18th April 2025

Loans without pain

I have been a customer with Credit Union fir the last 25 years. Saving and borrowing. Loans are granted quickly and you are advised of all the rules and regs to ensure you have all the information you need. Customer service is excellent and staff extremely helpful. Reviewed on: 18th April 2025

Good service very nice staff and good rates

Good service very nice staff and good rates Reviewed on: 18th April 2025

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