Write a review

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (752 reviews)

View other Capital Credit Union products

4.94

Based on 752 reviews, last reviewed 19th Sep 2025

97% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Capital Credit Union Loans reviews (752)

Loan and saving together

Was able to pay off loans early due to building up my savings Reviewed on: 14th April 2025

Supportive and patient staff

I have felt supported whilst going through the process of applying and being accepted. The staff have always been friendly and understanding of my difficulties, so have been very patient with me. They have taken the time to explain the procedure so that I am fully informed of the process. Reviewed on: 14th April 2025

Great Experience All Round!

Friendly staff, clear, honest and genuine information and great customer service. Reviewed on: 14th April 2025

Easy & quick to apply.

Easy and quick to apply. Could be better at keeping customer up to date. Reviewed on: 14th April 2025

Applied for a loan

Applied for a loan and the money was placed into my bank within a couple of days Reviewed on: 14th April 2025

Affordable loan options and a wide variety of offers...

Affordable loan options and a wide variety of offers available, also. Prompt replies if any queries, submitted. Reviewed on: 14th April 2025

I applied for a loan and I didn’t meet the criteria...

I applied for a loan and I didn’t meet the criteria but my friend done the same one and she got it and we got the same income I found it a bit unfair but can always try again Reviewed on: 14th April 2025

Happy customer

It had been amazing. I had been with credit union in 2007 , the assistance with loan was amazing. Repayments were affordable with low interest, you don't feel like you are paying back a loan. Reviewed on: 14th April 2025

Always willing to help super friendly

Always willing to help super friendly Reviewed on: 14th April 2025

Excellent

Excellent service and quickly dealt with everytime I contacted or applied for anything Reviewed on: 14th April 2025

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal loan
from Burnley Savings and Loans 5.00 from 1 reviews
Loans
from Voyager Alliance Credit Union 4.89 from 398 reviews
Personal Loan
from The Co-operative Bank 3.75 from 3 reviews

Want to see more from Capital Credit Union?

Mortgages
from Capital Credit Union 5.00 from 37 reviews
Savings
from Capital Credit Union 4.95 from 1008 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub