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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (753 reviews)

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4.94

Based on 753 reviews, last reviewed 1st Oct 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Great overall service and very straightforward

Great overall service and very straightforward Reviewed on: 14th April 2025

Cash from Capital Credit Union when you need it most

Cash from Capital when you need it most - Very Efficient Service and good value for money in terms of interest. Helping people to access funds and pay back through affordable plans - I wouldn't go anywhere else Reviewed on: 14th April 2025

Low interest loans!

Very helpful staff and fast service as well as the lowest interest loans we could find. Reviewed on: 14th April 2025

Can fault them at all

I have a loan and also save with Capital Credit Union and never had any issues, always helpful staff on the phone and go above to explain everything to you. I have recommended quite a few people to join the savings Reviewed on: 14th April 2025

Loan agreed with in minutes.

Loan agreed with in minutes. Easy to speak to the staff who are always pleasant and very helpful. Reviewed on: 14th April 2025

Someone who does not have a good credit rating this...

Someone who does not have a good credit rating this credit union have helped me where others can’t and also encourage me to save money. Reviewed on: 14th April 2025

Always easy to contact, obliging with any questions...

Always easy to contact, obliging with any questions and queries dealt with promptly. Reviewed on: 14th April 2025

Always very helpful but sometimes can be slow at get...

Always very helpful but sometimes can be slow at getting back to you Reviewed on: 14th April 2025

Best place to get along with and get help

Best place to get along with and get help Reviewed on: 14th April 2025

Great loan provider.

Professional and friendly service with quick decision. The process was clear and straight forward. Reviewed on: 14th April 2025

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