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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (646 reviews)

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4.94

Based on 646 reviews, last reviewed 2nd May 2025

40900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

First class it's a honour to be a member of credit u... First class it's a honour to be a member of credit union.Thankyou x Reviewed on: 2nd May 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

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Capital Credit Union Loans reviews (646)

Fantastic customer service and nothing is ever too much trouble. Very helpful staff

Very helpful and understanding. Empathy and compassion is clearly important to them ❤ Reviewed on: 2nd July 2021

Easy to access, Easy to deal with.

I've got savings and a flexi loan with Capital. The interest rates are good on the loan, I can access everything online and I pay a set amount every week from my wages, so don't really notice I am saving and paying the loan. Reviewed on: 2nd July 2021

Loan experience

First class service professionally delivered Reviewed on: 2nd July 2021

Yearly loans

I have been a customer with Capital Credit Union…in Edinburgh for a number of years…I have always found them courteous, very professional and helpful, easy to communicate with. Reviewed on: 2nd July 2021

Always ready to help

I have been with the credit union for ten years and have practically renovated my house and garden from top to bottom and every loan I had I managed to pay every loan early could not have done this without them, also staff are fantastic, and can honestly say that I would never go to a mainstream bank, thanks Reviewed on: 2nd July 2021

Fantastic

Lovely staff always helpful, and always very understanding, Reviewed on: 2nd July 2021

Lovely people to deal with easy application

I have used credit union for about 5 years now and I wouldn't go anywhere else with my savings. Very nice people always willing to help you. Easy loan application process! Thanks guys! Reviewed on: 2nd July 2021

Best quality service

I've been with capital credit union since its birth, I've always had excellent service throughout these years and when I've had a query the staff have been on the case immediately and answered my questions... The staff have all been very friendly knowledgeable and efficient... 1st class service... Reviewed on: 2nd July 2021

excellent company

excellent company for all your money needs Reviewed on: 2nd July 2021

All stars

The union helped me a lot. They have got very accommodating staff. They give you a quick and straight forward reply. Very organised and very professional. 5 stars. Happy to be a member of it. Reviewed on: 2nd July 2021

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