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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

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4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (756)

Always very helpful but sometimes can be slow at get...

Always very helpful but sometimes can be slow at getting back to you Reviewed on: 14th April 2025

Best place to get along with and get help

Best place to get along with and get help Reviewed on: 14th April 2025

Great loan provider.

Professional and friendly service with quick decision. The process was clear and straight forward. Reviewed on: 14th April 2025

Been a member nearly 20 yrs & never disappointed by...

Been a member nearly 20 yrs & never disappointed by the Edinburgh Stockbridge team . Professional, friendly , empathetic & go that extra mile . Reviewed on: 14th April 2025

Very smooth process easy app to understand quick and...

Very smooth process easy app to understand quick and simple would definitely recommend if you haven't used before easy way to save as well as borrow which is a win win money come off in instalment which makes things very easy Reviewed on: 14th April 2025

Always very helpful and quick to respond

Always very helpful and quick to respond Reviewed on: 14th April 2025

The staff are fantastic, friendly and super efficient.

The staff are fantastic, friendly and super efficient. Replying to emails, phone calls super quick. Great team! Reviewed on: 14th April 2025

They have been very helpful to me when applying for...

They have been very helpful to me when applying for lians Reviewed on: 14th April 2025

Very helpful when setting up loan

Very helpful when setting up loan Reviewed on: 14th April 2025

Been very good to deal with and had the best rates a...

Been very good to deal with and had the best rates at the time when applied for my loan Reviewed on: 14th April 2025

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