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Capital Credit Union: Loans reviews

4.94
Based on 753 reviews, last reviewed 1st Oct 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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2%
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0%
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Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Been a member nearly 20 yrs & never disappointed by...

5
Been a member nearly 20 yrs & never disappointed by the Edinburgh Stockbridge team . Professional, friendly , empathetic & go that extra mile . Reviewed on: 14th April 2025

Very smooth process easy app to understand quick and...

5
Very smooth process easy app to understand quick and simple would definitely recommend if you haven't used before easy way to save as well as borrow which is a win win money come off in instalment which makes things very easy Reviewed on: 14th April 2025

Always very helpful and quick to respond

5
Always very helpful and quick to respond Reviewed on: 14th April 2025

The staff are fantastic, friendly and super efficient.

5
The staff are fantastic, friendly and super efficient. Replying to emails, phone calls super quick. Great team! Reviewed on: 14th April 2025

They have been very helpful to me when applying for...

5
They have been very helpful to me when applying for lians Reviewed on: 14th April 2025

Very helpful when setting up loan

5
Very helpful when setting up loan Reviewed on: 14th April 2025

Been very good to deal with and had the best rates a...

5
Been very good to deal with and had the best rates at the time when applied for my loan Reviewed on: 14th April 2025

we’re extremely quick to processmy application and...

4
we’re extremely quick to process my application and customer service are quick and helpful on the phone Reviewed on: 14th April 2025

excellent service from start to finish.

5
excellent service from start to finish. All aspect of our loan application explained and procedure was effortless Reviewed on: 14th April 2025

Very fast and understanding, used a few times great

5
Very fast and understanding, used a few times great Reviewed on: 14th April 2025

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