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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (753 reviews)

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4.94

Based on 753 reviews, last reviewed 1st Oct 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Always friendly and keen to help

Always friendly and keen to help Reviewed on: 14th April 2025

Easy to deal with.

Easy to deal with. Quick response and happy with outcome Reviewed on: 14th April 2025

Needed a loan, was accepted and paid out very quickly.

Needed a loan, was accepted and paid out very quickly. Customer service is great too Reviewed on: 14th April 2025

Great communication, easy to deal with.

Great communication, easy to deal with. Reviewed on: 14th April 2025

Helped me with my season ticket and was very easy to...

Helped me with my season ticket and was very easy to set up Reviewed on: 14th April 2025

Friendly and fair.

Friendly and fair. Can't fault the service at all. Reviewed on: 14th April 2025

Unsecured loan

I applied for a loan to help pay for my wedding and Capital Credit Union made sure that I could afford loan repayments. The process was quick and easy and I can't recommend Capital Credit Union enough. They saved my wedding! Reviewed on: 14th April 2025

Staff are very friendly and easy to deal with.

Staff are very friendly and easy to deal with. Great rates and fast and easy application. Reviewed on: 14th April 2025

I loved every minute of my experience

I loved every minute of my experience Reviewed on: 14th April 2025

A great company with a super easy application system...

A great company with a super easy application system with help there if required Reviewed on: 14th April 2025

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