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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (647 reviews)

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4.94

Based on 647 reviews, last reviewed 2nd May 2025

41000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

The family loan option is so helpful for new mums an... The family loan option is so helpful for new mums and for when the little one starts nursery etc Reviewed on: 2nd May 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

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Capital Credit Union Loans reviews (647)

Excellent fast and very efficient service

Customer service is absolutely fantastic always there to help Reviewed on: 2nd July 2021

Simple

The whole process was simple,quick and stress free. The staff were friendly and helpful Reviewed on: 2nd July 2021

Brilliant

One of the best things I ever did. When times were hard I knew help was just a call away. I would recommend anyone who can join and save with Capital Credit union should do it. Wonderful service. Reviewed on: 2nd July 2021

Staff that go the extra mile to help

Needed an unexpected loan and the staff at CCU went out of their way to make sure I got it. Reviewed on: 2nd July 2021

Fantastic and helpful

I was struggling last year as an unexpected bill arrised I didn't know what to do . I save through work with the credit union . I gave them a call and as greeted kindly I spoke about what was happening for me , they took me through a few options eventually they informed me that I was able to take a loan against my savings where I was paying it back and saving at the same time. it was a very low repay rate and it was amazing that capital credit union could help. It was great as I was actually paying plus saving it was brilliant I will be for ever thankful for that Thanks Reviewed on: 2nd July 2021

No nonsense Jargon

A great company with competitive rates. Staff are down to earth, everything explained regarding your loan. The term the rate how you can clear your loan early and the loan interest is calculated daily . The loans are done by Loan advisors and not assessed electronically. Would recommend. Reviewed on: 2nd July 2021

Great way to borrow and save.

These guys make getting a loan so easy and it's great that I save while I repay. Very good and honourable company. Reviewed on: 2nd July 2021

Easy to apply

I needed to get a loan for a new washing machine and I applied and it was an easy and friendly process and got loan very quickly Reviewed on: 2nd July 2021

Healthy help

I've recommended Capital Credit Union to all 3 of my daughters. It helped them: to by the first car (the oldest), to buy a house (the middle one) and to pay the university fee in London (the youngest one). They are greatful and now recommend CCU to their friends. Why? Because 10 years ago, when I have tried to deal with ugly divorce, bancruptcy and psychological hell, CCU people helped me to build my new strenght, something I will never forget. No prejudge, just warmth and real help. Renee Reviewed on: 2nd July 2021

Friendly & straight forward

Simple process from start to finish with really friendly staff. Even during Covid they went above & beyond to help, advise and look after their members. Would highly reccomend Reviewed on: 2nd July 2021

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