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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

77% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Amazing

I’ve been a member for about 15yrs now and I’ve not had one problem I would recommend them to family and friends Reviewed on: 2nd July 2021

Great loan and saving

Always friendly and helpful , great for affordable loans and flexible savings Reviewed on: 2nd July 2021

Amazing service

I have used credit union for many years now and have found them to be very helpful and the friendly staff go above and beyond to help their customers. They also have very competitive interest rates. Reviewed on: 2nd July 2021

First choice every time

Capital Credit Union is completely customer oriented in every department. From the moment of your first interaction until your business is complete you just know you are in safe and capable hands! Reviewed on: 2nd July 2021

Perfect

They are fantastic, bend over backwards to help in everyday. Reviewed on: 2nd July 2021

Friendly, very helpful.

I have used CCU on multiple occasions for loans and for saving, the staff, in store and over the phone, are very friendly and helpful. They Union really seems to go above and beyond. Reviewed on: 2nd July 2021

Ace team

Great for answer questions and help when needed . Also good for a chat. Reviewed on: 2nd July 2021

Best loan and savings credit union.

Staff always so helpful and do a fantastic job sorting out your loans, quick and easy process,would not go anywhere else for financial help. 10 star rating. Reviewed on: 2nd July 2021

Best place for loans

Great to get help financially when it’s needed Reviewed on: 2nd July 2021

Perfect company

Help you when you need it most saving with them is easy Reviewed on: 2nd July 2021

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