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Capital One: Classic Credit Card reviews

Name: Classic Credit Card
Rating: 4.04 (270 reviews)

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4.03

Based on 270 reviews, last reviewed 7th Jun 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

51%

25%

10%

Latest highest rating:

5

Great card & easy app Great card & easy app, I was given a good credit limit upon application (which was an easy process to follow even filling out on a phone). The app is ... Read more Reviewed on: 7th June 2024

Latest lowest rating:

1

Avoid Capital One they are crap! Avoid Capital One they’re crap Avoid Capital One they’re crap! Read all of this review for an honest true review. I’ve been with Capital One since 199... Read more Reviewed on: 8th February 2024

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About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Capital One Classic Credit Card reviews (270)

Capital one doesnt care about their customers

Capital one is very sneaky and sly be warned, I have recently closed multiple credit accounts and all providers have allowed me to close my accounts and continue to make regular payments till it was paid off with capital if you wish to close your account they will only allow to 2 weeks to pay all of the account balance unlike other providers, when trying to explain my finical situation and tried to explain the card was causing me more finical issues the adviser told me that it was tough luck and that’s how capital works! There is no support and care if you are in finical difficulties they don’t care about their customers avoid this provider as much as possible as well as their other “sister” providers that are owned and operated by capital! Reviewed on: 15th November 2021

Told me they can't do a chargeback because I refused delivery of the goods. Literally no law ever states that is the case, they'll just lie through their teeth so they don't have to do anything.

Told me they can't do a chargeback because I refused delivery of the goods. Literally no law ever states that is the case, they'll just lie through their teeth so they don't have to do anything. Reviewed on: 18th October 2021

Excellent if you have a poor credit rating

I highly doubted that I would be offered a credit card but they were able to offer me one with a low credit limit, which I find really good for improving my credit score. Reviewed on: 5th September 2021

A Gift CapOne - Big Thanks

So right there when I needed it. Thank you for increasing my credit limit and having you for 3 years now is quite good. Reviewed on: 31st August 2021

it helped me with dealing with those emergency payment.

The card is value for money and it enables customers to be able to prioritize their bills whilst given them the time and opportunity to save. Reviewed on: 31st August 2021

Left in total despair

This is NOT the credit card company to use if you suffer with any mental health issues. Please do not take out credit with this company if there is any chance at all you may have payment difficulties in the future. I tried over and over again to speak to the customer service team and the complaints manager about my situation. I provided them with medical evidence from my GP and was told flatly there is nothing they can do to help me negotiate a settlement on the account. They have had me in floods of tears on the phone as I struggle to manage… the response “computer says no”. In this day and age of financial struggles and increasing mental health problems this company does not want to know. They have left me feeling in total despair. Reviewed on: 8th July 2021

Generally good.

Easy to use app, online access not as easy, paper statements at no cost. Reviewed on: 29th June 2021

Good customer service

Good customer service and easy to use app. Reviewed on: 14th June 2021

Excellent

Excellent service from beginning to end. Reviewed on: 13th April 2021

A simple but functional no frills credit card

A basic credit card - does what says on the tin. No frills and with a modest app and website support - a lot of services are requiring still a phone call to them. Reviewed on: 26th March 2021

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