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Caravan Guard: Caravan insurance reviews

Name: Caravan insurance
Rating: 4.95 (4940 reviews)

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4.95

Based on 4,940 reviews, last reviewed 3rd Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

Caravan Guard Caravan insurance reviews (4940)

Review of the Caravan Guard, Caravan insurance:

Very excellent supportive staff

Every time I have contacted caravan Guard I found the staff to be extremely helpful, friendly and informative. The price has always been competitive as well. But the main thing is that the staff are good and very knowledgeable. Reviewed on: 12th October 2024

Easy to set up and the quote was good

Easy to set up and the quote was good Reviewed on: 17th July 2025

Very helpful staff over a telephone call .

Very helpful staff over a telephone call . If you like travelling with caravans or Motorhome would highly recommend Reviewed on: 17th July 2025

Competitively priced and good cover.

Competitively priced and good cover. Reviewed on: 17th July 2025

Excellent cover underwritten by a well known provide...

Excellent cover underwritten by a well known provider, helpful informative staff and an interesting e-magazine, at a competitive price giving peace of mind cover for our caravaning adventures. Reviewed on: 17th July 2025

New for Old Policy

Difficulty with the New for Old type of policy, ended up getting the standard policy. The finance company used by yourselves is very unsavoury, paid cash to avoid using them. Will usea different company for the renewal. Reviewed on: 17th July 2025

Reply from Caravan Guard We're sorry to hear you had difficulty organising new for old cover Paul. It's hard to comment on why that happened without knowing more, but we're more than happy to look into this for you if you email your surname and postcode to [email protected]. Although we receive very few complaints about our finance providers, we're looking to simplify monthly payments in the coming months. Thanks for insuring with Caravan Guard. Liz Response date: 13th October 2025

Always great customer service very helpful staff and...

Always great customer service very helpful staff and mainly keep their prices down year on year Reviewed on: 17th July 2025

staff are always friendly when I call up and happy t...

staff are always friendly when I call up and happy to offer me advice in regards to how I can receive a discount which I have put in place Reviewed on: 17th July 2025

Top rated, and a fantastic price

I was very keen to go with a company that was rated very high on, and your Trustpilot score was the best I could find. I was pleasantly surprised at the price, as I assumed you would probably be more on the expensive side, even after I discussed a recent no fault claim, I had with my previous insurance company. Reviewed on: 17th July 2025

Excellent company for caravan insurance

Great customer service. Competitive prices and good level of cover. I also love their regular newsletters Reviewed on: 17th July 2025

Welcoming and professional excellent customer service

Welcoming and professional with excellent customer service Reviewed on: 17th July 2025

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