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Caravan Guard: Caravan Insurance reviews

Name: Caravan Insurance
Rating: 4.95 (3556 reviews)

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4.95

Based on 3,556 reviews, last reviewed 30th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

To be hones They provide a very good service at a competitive price and the website has a lot of helpful information throughout the year Reviewed on: 30th October 2024

Latest lowest rating:

1

Good until you make a claim I have been a customer for over 10 years, and have always been satisfied with the price and service. I made my first claim on 050924 and was told it w... Read more Reviewed on: 12th October 2024

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About this product

Our Caravan Guard Caravan Insurance reviews can help you to find out what life as a Caravan Guard customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Caravan Guard Caravan Insurance reviews (3556)

Review of the Caravan Guard, Caravan Insurance:

Good until you make a claim

I have been a customer for over 10 years, and have always been satisfied with the price and service. I made my first claim on 050924 and was told it would be processed in 5 days, I haven't heard a thing, I emailed on 250924 with no reply and called 2 weeks ago and was told my claim would be 'accelerated'. I will go elsewhere at next renewal. Reviewed on: 12th October 2024

Reply from Caravan Guard Thanks for taking the time to leave a review Bruce. So we can look into this for you could you please email your policy number or full name and postcode to [email protected] Response date: 14th October 2024

My experience

When I had my accident.I had only been a member for a few months. They were easy to talk to and quick to respond, that is why 8 years on and I am still a customer Reviewed on: 14th October 2024

Easy to deal with

Easy to get a quote and a policy arranged, not had to make a claim thankfully, but good communications during set up and renewal. Reviewed on: 14th October 2024

efficient service - we have been with them for years

efficient service - we have been with them for years Reviewed on: 14th October 2024

Caravan insurance

Friendly and knowledgable staff, web interface is clear and easy to use. Reviewed on: 14th October 2024

Excellent customer service

Always able to answer questions; friendly approach; very accommodating Reviewed on: 14th October 2024

Prompt and courteous service on the phone.

Prompt and courteous service on the phone. Reviewed on: 14th October 2024

East to use website, value for money.

East to use website, value for money. Reviewed on: 14th October 2024

Very efficient process with excellent rates.

Very efficient process with excellent rates. I feel I don’t have to negotiate every year as I’m getting a sensible rate. Reviewed on: 13th October 2024

I had my caravan stolen in April.

I had my caravan stolen in April.The whole claim process was made simple and pain free from all involved from caravan guard and RSA. Very quick resolution and pay out. Re insured my new van with caravan guard, as I have complete confidence and the price was competitive. Reviewed on: 13th October 2024

Very friendly customer care and great value for money.

Very friendly customer care and great value for money. Reviewed on: 13th October 2024

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