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Caravan Guard: Caravan insurance reviews

Name: Caravan insurance
Rating: 4.95 (4940 reviews)

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4.95

Based on 4,940 reviews, last reviewed 3rd Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

Awards

Best caravan cover provider 2025

Awarded to the insurer rated highest in UK customer reviews for caravan and mobile home insurance.

Caravan Guard Caravan insurance reviews (4940)

Review of the Caravan Guard, Caravan insurance:

Very excellent supportive staff

Every time I have contacted caravan Guard I found the staff to be extremely helpful, friendly and informative. The price has always been competitive as well. But the main thing is that the staff are good and very knowledgeable. Reviewed on: 12th October 2024

Peace of mind.

One stop shop for caravanners provided by experts. Reviewed on: 1st August 2022

Easy to deal with and always kept up to date

Excellent company no issue is too big or too small Reviewed on: 1st August 2022

Brilliant service and good value

Staff are knowledgeable and helpful. Premiums very competitively priced. Reviewed on: 31st July 2022

Price Sensitive Insurance

Very good communication not pushy and much cheaper than other insurers for the same cover Reviewed on: 31st July 2022

Mark kimberley Adria adora izonzo

We have been with caravan guard for approx 13 years, always very professional and very fair with the price big thank you caravan gaurd Reviewed on: 31st July 2022

As good as you get

Always ready to listen. Sound information on caravanning and products. Feel secure with them. Fair and honest quotes. Reviewed on: 31st July 2022

Good customer service

I found it very refreshing to be able to talk to a pers on instead of a machine, and would listen to your enquiry and be able to answer it to your satisfaction Reviewed on: 31st July 2022

Very easy to deal with

Good price, great comms and good reputation for dealing with claims (fortunately I've not had to!) Reviewed on: 31st July 2022

Competitive price.

Easy process with a competitive price. Reviewed on: 31st July 2022

Customer Service is excellent

Caravan Guard phone you when it is getting near the time for renewal - and they leave a message to say they have called, explaining that your renewal information will be with you shortly etc. A lot of companies never leave a message meaning you have no idea who called and end up blocking the number as a nuisance call. You can speak to customer service at times which suit ie, out of office hours for myself. This year, they took the time to explain the different premiums which was very informative, considering the change in the price of caravans in the current year and the type of cover we had for a 2 year old caravan. They don't pressurise you to making a decision there and then, being happy to arrange a call back the following day at a convenient time, to allow us time to discuss what best suited us, You can of course do everything online, but sometimes speaking to someone gives you a clearer understanding of the terminology used. All round excellent customer service! Might not be the cheapest insurance, but you feel sure you have got the most appropriate cover for your caravan should you ever require to claim. Reviewed on: 31st July 2022

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