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Caravan Guard: Caravan insurance reviews

Name: Caravan insurance
Rating: 4.95 (4940 reviews)

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4.95

Based on 4,940 reviews, last reviewed 3rd Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

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Awards

Best caravan cover provider 2025

Awarded to the insurer rated highest in UK customer reviews for caravan and mobile home insurance.

Caravan Guard Caravan insurance reviews (4940)

Customer Service is excellent

Caravan Guard phone you when it is getting near the time for renewal - and they leave a message to say they have called, explaining that your renewal information will be with you shortly etc. A lot of companies never leave a message meaning you have no idea who called and end up blocking the number as a nuisance call. You can speak to customer service at times which suit ie, out of office hours for myself. This year, they took the time to explain the different premiums which was very informative, considering the change in the price of caravans in the current year and the type of cover we had for a 2 year old caravan. They don't pressurise you to making a decision there and then, being happy to arrange a call back the following day at a convenient time, to allow us time to discuss what best suited us, You can of course do everything online, but sometimes speaking to someone gives you a clearer understanding of the terminology used. All round excellent customer service! Might not be the cheapest insurance, but you feel sure you have got the most appropriate cover for your caravan should you ever require to claim. Reviewed on: 31st July 2022

Outstanding

After an accident in July 2021 it took until July 2022 to get our caravan back,, not the fault of the Insurers or the repairers but mainly covid and the inability of companies to actually be able to supply the correct parts. During this time we received all the help and understanding we could ask for from everyone, who must have begun to wonder if the caravan would actually come back to us - it did - and we are away in it as I write. Thank you everyone. Reviewed on: 31st July 2022

Very helpful

Talking to a human very friendly and helped so much Reviewed on: 31st July 2022

Excellent customer service & claims handling.

Always helpful when questions arise. Any claims handled quickly and fairly. Competitive quotes too. Reviewed on: 31st July 2022

Good cover, good job!!

Came to me highly recommended, I'm Happy!! Reviewed on: 31st July 2022

Good caravan insurance company.

Been with Caravan Guard now for ages, possibly at least 10 years or more. Never any problems, glad to hear you’ve been nominated. Reviewed on: 30th July 2022

Guard up

Keep it simple policy that says what it does on the tin Reviewed on: 30th July 2022

GreatService!

Lovely, patient knowledgeable staff when you phone up; great prices on great policies; love the informative caravanning articles in their emails. You can tell they know EVERYTHING there is to know to support your insurance purchase - I've always been pleased to benefit from CaravanGuard insurance cover! Reviewed on: 30th July 2022

Service

Any contact has resulted in a courteous, helpful from their representatives and they have been good value for money. Reviewed on: 30th July 2022

Speedy response & resolution

We were very impressed with the efficient and speedy response to our caravan damage. An assessor made a visit ASAP and we were cleared to go ahead with repairs. Reviewed on: 30th July 2022

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