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Charter Savings Bank: Fixed Rate Bond reviews

Name: Fixed Rate Bond
Rating: 2.7 (64 reviews)

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2.84

Based on 64 reviews, last reviewed 13th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

51%

Latest highest rating:

5

COMPETITIVE COMPANY very helpfuland informative with products a nd services for ISA FUNDS ETC Reviewed on: 13th June 2025

Latest lowest rating:

1

CharterSavings bank unprofessional and inflexible. CharterSavings bank have £50k of mine in a recent Isa. I instructed them to add my remaining £2.5K from an old provider within their 30 days limit to ... Read more Reviewed on: 29th January 2024

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About this product

Charter Savings Bank bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the Charter Savings Bank's customer service? Smart Money People is fast becoming the UK's leading source of independent Charter Savings Bank bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

Charter Savings Bank Fixed Rate Bond reviews (64)

Review of the Charter Savings Bank, Fixed Rate Bond:

Very poor service

I tried to open a two year bond, they needed proof of my Current Account this was sent via email as per phone call, I was told if Charter savings was late in opening my account the 14 day period would be extended, they took over the 14 day period will not honour the extension and will not send a welcome pack but they will accept a cheque but won't give me any sort code or account number they want me to pay them directly and just add my ref: number sounds a right mess, But to be fair they had a good excuse Christmas? I did say did she realise it's now February? Reviewed on: 10th February 2022

COMPETITIVE COMPANY

very helpfuland informative with products a nd services for ISA FUNDS ETC Reviewed on: 13th June 2025

Good accounts which are easy to open on line

Good accounts which are easy to open on line Reviewed on: 2nd April 2025

splendid experiences

several accounts over the years, all dealt with promptly and with due communication. Very competitive rates Reviewed on: 15th March 2024

Charter offers fixed rate for 1 to 5 yrs.

Charter offers fixed rate for 1 to 5 yrs. Reviewed on: 28th February 2024

Easy to deal with

They are also lovely to deal with and offer competitive savings rates Reviewed on: 26th February 2024

Good interest rates, efficient web site.

Good interest rates, efficient web site. Reviewed on: 26th February 2024

Excellent bank

Excellent service, good interest rates, efficient, easy to access Reviewed on: 31st January 2024

CharterSavings bank unprofessional and inflexible.

CharterSavings bank have £50k of mine in a recent Isa. I instructed them to add my remaining £2.5K from an old provider within their 30 days limit to add funds online. A standard reply asked me to find a form, print it out and post it to them ( but would not guarentee action until up to 15 days). When the form reached them after their date of 30 days, which they had not mentioned when they asked me to send the form in 4 days! they refused to accept my money...Unbelievablely unprofessional and inflexible position. So disappointing. To compare I have just set up to move that money with 4 clicks on line to an ISA with Skipton building society...what a difference .Go there dont invest in Charter, they cant be bothered to help a customer (45 minutes on the phone too). Date of experience: 29 January 2024 Reviewed on: 29th January 2024

Fixed rate ISA

Transferred 3 ISAs to them over a month ago and only one amount has been deposited. Contacted the other 2 establishments and have been told that transfers took place over 2 weeks ago. Tried to contact Charter with no response, what did I expect they are a typical bank making money off me without giving anything in return…. As soon as I get my money all in one place it’s coming straight out. Reviewed on: 13th November 2023

Best rates

Great rates for fixed rate bonds. safe and secure Reviewed on: 14th September 2023

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