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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I have found Chase to be a reliable online bank.

I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Great cashback incentives on everyday spending

Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a higher interest rate on their savings account was a big draw for me. Reviewed on: 25th June 2026

intensives changed...

it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savings account has always been good and 1% cashback on some things is better than nothing. SUper easy app to use and great exchange rates abroad Reviewed on: 16th June 2026

Amazing bank!

Amazing bank! 10/10 customer service with amazing perks such as cashbback and round up !! Reviewed on: 14th June 2026

The cashback deal changes too frequently

The cashback deal changes too frequently and has too many strings attached to it. Purchases eligible for cashback are far more restricted than what they were when I first opened the account back in 2022. Reviewed on: 12th June 2026

Easy to use.

Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

It is an improvement to to include restaurants in th...

It is an improvement to to include restaurants in the cash back and increase the rate to 2 % Reviewed on: 11th June 2026

Great App and customer service.

Great App and customer service. Whenever I have an issue it is resolved efficiently and timely Reviewed on: 11th June 2026

Chase started off really great, but only average now.

Chase started off really great, but little by little all the benefits have been eroded away. Reviewed on: 11th June 2026

All run smoothly and great customer service support

All run smoothly and great customer service support Reviewed on: 11th June 2026

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