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Chase Bank: Current Account reviews

4.95
Based on 43,825 reviews, last reviewed 16th Mar 2025
23373% increase in 5 star reviews
in the past 90 days
3000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Really liked Chase but recently they have reduced al... Really liked Chase but recently they have reduced all their offers and increased how much is needed to pay in. Also had some fraud on my account and a... Read more Reviewed on: 16th March 2025
Penny 's avatar
Penny

Latest lowest rating:

1

Reduction in cashback and interest rate Reduction in cashback and interest rate Reviewed on: 15th March 2025
Chris b's avatar
Chris b

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.
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Chase Bank Current Account reviews (43825)

Review of the Chase Bank, Current Account:

Great Bank

5
Great to be rewarded for spending. Excellent easy to use app that keeps you updated regularly every time you spend. Reviewed on: 15th February 2024

Good service easy to use.

5
Good service easy to use Reviewed on: 6th March 2025

Excellent and great value service

5
Excellent and great value service Reviewed on: 6th March 2025

Customer support is very slow

1
Reaching and getting a real solution from their support is a very slow and tiring process. Took me hours to get a simple payment problem resolved. Reviewed on: 6th March 2025

app works very well.

5
app works very well. customer support works through the app, all issues resolved. great incentives - cashback, saving offers, opportunity to have several pots. round ups. all the features you want, no fuss, easy to use - only drawback is integration to other services, and setting up direct debits through third party sites Reviewed on: 6th March 2025

Good and am happy

5
Almost like at Citi I am happy thought Reviewed on: 6th March 2025

Love the Chase app!

5
Great app and good cashback & roundup/reward rate! Love the ease of use of the app. Reviewed on: 6th March 2025

Simple, efficient banking service.

5
Simple, efficient banking service. Reviewed on: 6th March 2025

Good bank no issues easy to use and understand

5
Good bank no issues easy to use and understand Reviewed on: 6th March 2025

Love the use of multiple accounts under the main acc...

5
Love the use of multiple accounts under the main account umbrella Reviewed on: 6th March 2025

Refreshingly Helpful

5
If i need to contact chase about anything thing they are refreshingly helpful and you sense they really care and want to help Reviewed on: 6th March 2025