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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49005 reviews)

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4.86

Based on 49,005 reviews, last reviewed 11th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49005)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great app is so easy to use.

The app is so easy to use. Spotlight allows me to view where I am spending my money. Reviewed on: 5th February 2025

User friendly app!

By far the easiest app to use. Great rewards on spending along with other options like round ups. Great rates on savings in the savings account also whilst also keeping you updated with clear communication when the rates change. I have recommended Chase many of times! Reviewed on: 5th February 2025

I feel valued as a customer.

I feel valued as a customer. I feel secure that Chase cares about me and my finances. Very easy to contact with any questions I might have, and they are quick to check on unusual account activity. I feel my money is safe with them. Reviewed on: 5th February 2025

Chase - Best Current Account

The app is easy to use and allows me to do everything I need to. Customer service is excellent Reviewed on: 5th February 2025

Simple and reliable banking services

Chase Bank provides a simple and reliable banking service that meets most customers’ basic needs. Transaction and account management processes are user-friendly and efficient, ensuring a hassle-free experience. Reviewed on: 5th February 2025

Totally satisfied, excellent customer support, cashb...

Totally satisfied, excellent customer support, cashback on spending a bonus. Security is great, checks made on large or unusual transactions, very reassuring. Changing all my accounts to Chase. Reviewed on: 5th February 2025

Easy to deal with - app is user friendly and when I’...

Easy to deal with - app is user friendly and when I’ve had to call have had quick responses from an actual person. Reviewed on: 5th February 2025

The APP is fairly easy to use and the customer serv...

The APP is fairly easy to use and the customer service assistant is very helpful Reviewed on: 5th February 2025

Better than anything you’ll find on the high street

Chase have been brilliant - I was initially very nervous to change from a high st. bank that I could walk into, but if ever I’ve needed anything the team have been excellent on the phone. The app is first class, it’s a smart modern service and everything has a clean and safe feel to it. I’d highly recommend Reviewed on: 5th February 2025

Always had a positive experience ...

Always had a positive experience with chase when I’ve needed to get in touch with them. Great range of products to choose from and the app is so simple to use. Reviewed on: 5th February 2025

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