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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48989 reviews)

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4.86

Based on 48,989 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

App dies what it says it will do

App is so easy to use. It allows you to use round up and cash back together with no commission on foreign spending Reviewed on: 5th February 2025

All round fantastic service.

Ease of using the site. Generous with regard offering interest rates and cash back. Quick and efficient customer service via chat and telephone. I have had several communications with the customer service team and they are always friendly, understanding, very supportive of any problems or queries. Reviewed on: 5th February 2025

Chase the consumer friendly bank

Chase is consumer friendly and there is always someone at the end of the phone , just in case. Reviewed on: 5th February 2025

Very helpful customer support.

Very helpful customer support. Answered the phone call quickly Reviewed on: 5th February 2025

Its spot on.

Its spot on. Easy to use, secure, it offers full exchange rates on foreign transactions, instant transfers between Chase and other accounts, excellent savings rates, great customer service! Reviewed on: 5th February 2025

Speedy and Efficient

Call centre answer quickly and deal with enquiries efficiently and effectively Reviewed on: 5th February 2025

Easy Banking

A very easy app to use and lots of good advice provided . Love round up facility and cash back reward on spending each month . Reviewed on: 5th February 2025

Easy to use app, excellent interest rates

Easy to use app, excellent interest rates Reviewed on: 5th February 2025

Already recommend the current account and saver to a...

Already recommend the current account and saver to all my friends! Reviewed on: 5th February 2025

Simple application and good app

Simple application, good app, good to have cashback and zero charge for using abroad. Interest rates could be better Reviewed on: 5th February 2025

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