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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Excellent service, good value, easy App

I went to Chase because it was good value and easy. Their customer service has been excellent for the last 2 1/2 years that I have been with them. Reviewed on: 5th February 2025

Great account with easy access, great round up and c...

Great account with easy access, great round up and cashback facility. Reviewed on: 5th February 2025

Amazing customer service

Amazing customer service and a fantastic bank Reviewed on: 5th February 2025

Best current account I’ve had so far.

A simple contactless card with no information on it. All information on the app. Cashback on spends if £1500 paid in each month. Any suspicious activity is monitored and put on hold until verified. Security checks are thorough. Easy to check balance on the app and top up funds. Keep a small balance in account in case of fraud. Easy and fast to talk to a real person about any problems or concerns. Reviewed on: 5th February 2025

24/7 friendly customer support.

24/7 friendly customer support. Spoke to them and problem sorted straight away. Reviewed on: 5th February 2025

Good bank compared to other major bank names.

Good bank compared to other major bank names. It provides incentive for using it. I like this feature very much Reviewed on: 5th February 2025

It does everything I want and getting cash back from...

It does everything I want and getting cash back from a current account is so good that I barely use credit cards now. Reviewed on: 5th February 2025

Very user friendly app, great customer service and t...

Very user friendly app, great customer service and the round-up function and cashback are great. Reviewed on: 5th February 2025

Great experience, easy to talk to.

Great experience, easy to talk to. App very clear Reviewed on: 5th February 2025

Fantastic customer service, speedy response when the...

Fantastic customer service, speedy response when there is a problem Reviewed on: 5th February 2025

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