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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

They give 1% cash back on debit card payments and ro...

They give 1% cash back on debit card payments and round ups to a savings account. The two factor auth on card payments is also smoother than other banks. Reviewed on: 5th February 2025

Best bank account I’ve ever had and I am 70 years old.

Best bank account I’ve ever had and I am 70 years old..so easy to sign up and brilliant for using abroad..rewards and round up help me save a little without thinking about it ..decent interest rates on savings and great security when making larger transactions can’t fault it Reviewed on: 5th February 2025

Great app

App easy to navigate. Easy to transfer money to savings accounts. I like the round up feature and the ease of use when abroad Reviewed on: 5th February 2025

Simple to use, good communication and great customer...

Simple to use, good communication and great customer benefits. Reviewed on: 5th February 2025

Good value banking.

Good value banking and no problems at all. Reviewed on: 5th February 2025

Have only had good experiences .

Have only had good experiences . And the cash back is a great incentive Reviewed on: 5th February 2025

Brilliant Chase

I find chase very user friendly and always provide someone to talk to to resolve any issues that might arise. Reviewed on: 5th February 2025

5 Star service from Chase Bank

Switching to Chase was easy and the mobile app is brilliant; i can keep money in my savings account and move it just in time to pay bills, maximising the savings interest . I can also categorise my spending and see where I spend my money Reviewed on: 5th February 2025

Great online current banking with financial benefits.

Easy to.use online current account with payback on spending, interest on credit and no foreign transaction fees. Reviewed on: 5th February 2025

Excellent current account

Great incentives such as 1% cashback on spending. Easy to use app. Excellent customer service on any contact regards questions. Reviewed on: 5th February 2025

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