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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

High regard.

I had my account compromised after speaking with a lovely member of staff my issue was dealt with swiftly. This left my opinion of chase bank in high regard. Reviewed on: 14th February 2026

The best

Outstanding - great current account Reviewed on: 14th February 2026

I have banked with Chase for a while now and I have...

I have banked with Chase for a while now and I have always been happy with the service. I would like better interest rates for my savings, but wouldn’t we all! Scheduling forward payments and making transactions is all very easy and straightforward, everything just works, Chase are great. Reviewed on: 14th February 2026

Customer service is 2nd to none, alway keep you info...

Customer service is 2nd to none, alway keep you informed of all it services Reviewed on: 14th February 2026

Easy peasy

Chase makes banking so much easier Reviewed on: 14th February 2026

Lovely experience with Chase Bank so far.

Lovely experience with Chase Bank so far. Keep up the good work. Reviewed on: 14th February 2026

Easy to apply for, instant access, great for foreign...

Easy to apply for, instant access, great for foreign travel fab rewards. Easy to use Reviewed on: 14th February 2026

Great customer service

Great customer service, accessible, responsive and human Reviewed on: 14th February 2026

Excellent & Easy to use App.

Easy to use App. Excellent in service and reliability. Very well constructed account display easy to navigate. Good customer service if required. Good rewards / linked saving. Reviewed on: 14th February 2026

Always had an excellent relationship with chase, the...

Always had an excellent relationship with chase, they deal with problems immediately and their round up is great, I’ve talked my family into joining and they all love it too Reviewed on: 14th February 2026

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