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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49007 reviews)

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4.86

Based on 49,007 reviews, last reviewed 14th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing bank! Amazing bank! 10/10 customer service with amazing perks such as cashbback and round up !! Reviewed on: 14th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49007)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

1% back on spends.

1% back on spends. They offer round up on spending which gets 5% and saved for 12 months. Great bank. Reviewed on: 5th February 2025

Very easy online banking, great features & rates

Very easy online banking, great features & rates Reviewed on: 5th February 2025

10/10! Banking for the 21st Century.

Fast and efficient customer service via an in-app phone number. App is clear and easy to use, allowing me to deal with all aspects of my banking. Good cash back offer, and excellent rates for both current and savings account. Most important is the ability to use my account abroad without being subjected to iniquitous exchange rates and commissions. Reviewed on: 5th February 2025

User friendly - simple to understsnd

User friendly - simple to understsnd Reviewed on: 5th February 2025

great customer service.

great customer service. attentive and very helpful Reviewed on: 5th February 2025

Very good bank account.

Very good bank account. And the app is so good. Reviewed on: 5th February 2025

A very good bank

Unlike some banks Chase always answers the Phone promptly and deals with any queries promptly. Reviewed on: 5th February 2025

Just a great banking experience.

Just a great banking experience. Fantastic customer service. Love the app and cash back too Reviewed on: 5th February 2025

Nice cash back, 1% on majority of the transactions

Nice cash back, 1% on majority of the transactions Reviewed on: 5th February 2025

Chase is the future of banking!

Chase has a great current account. The app is really easy to use and means if you have a query don’t spend hours on the phone. It’s a great bank that I would recommend. Reviewed on: 5th February 2025

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