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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Very helpful with fraud attempt

Very helpful when someone was trying to defraud me. Reviewed on: 5th February 2025

Very good functionality and great customer support.

Very good functionality and great customer support. Reviewed on: 5th February 2025

Great bank

I think that Chase is great because everything just works. The 1% cashback is great, and if I need help, it’s really easy to speak to someone on chat. Reviewed on: 5th February 2025

Chase is extremely easy to use and understand the ap...

Chase is extremely easy to use and understand the app, everything very obvious and easy to use. Great interest rates etc. Reviewed on: 5th February 2025

They’ve done what they said they would from day one...

They’ve done what they said they would from day one of opening my account and it seems they will continue to do so. Reviewed on: 5th February 2025

Outstanding

1% cashback on current account, competitive interest rates in round up and saving accounts, clear overview of the accounts activity. Very fast in help when rare issue arise (especially when abroad, they were quick to generate a possibly cloned card) Reviewed on: 5th February 2025

Like their attitude to banking.

Like their attitude to banking. Plain debit card. When a problem occured it was fixed promptly. Reviewed on: 5th February 2025

Great bank, no issues good interest on savings and l...

Great bank, no issues good interest on savings and lots of options. Love the 1% back on purchases Reviewed on: 5th February 2025

Great bank.

Great bank. App easy to use and never any down time. Reviewed on: 5th February 2025

So glad I found Chase

It is so easy to bank with Chase. the 1% cash back is very good. Reviewed on: 5th February 2025

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