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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

20 accounts in 1.

The only account where you can speak to an actual PERSON in customer service 24 hrs a day. The app is easy to set up and use plus the Current account has many features. With its associated saver that you can add up to TEN other savers enabling you to compartmentalise your money into different pots.As if that wasn't enough you can also add up to TEN Current accounts to separate spending , that's TWENTY accounts all in one easy to use place.And don't get me started on the cashback feature. , this Current account is truly amazing. Reviewed on: 15th February 2026

Good Online, Okay ServiceChase Bank's onl...

Title: Good Online, Okay Service Chase Bank's online banking is excellent and user-friendly. Their app is also very convenient. However, customer service can be slow, which is a drawback. Overall, good for basic banking needs. Reviewed on: 15th February 2026

Great current account service but would like to see...

Great current account service but would like to see interest for current account balances Reviewed on: 15th February 2026

Chase customer service was excellent

Chase customer service was excellent Reviewed on: 15th February 2026

Good app easy to use they keep you well informed abo...

Good app easy to use they keep you well informed about any changes Reviewed on: 15th February 2026

Great bank, around he clock support and good custome...

Great bank, around he clock support and good customer services. Whenever I have had an issue, chase have always been on hand to support. There have been times however where they have generally gone the outcome that I have expected (especially with regards to an instance involving a scam), but talking with their team and going over due diligence more thoroughly has helped me prepare for future situations. Reviewed on: 15th February 2026

Straightforward transactions.

Straightforward transactions. No delay Reviewed on: 15th February 2026

Love my chase account, great for using abroad , abso...

Love my chase account, great for using abroad , absolutely no problems Reviewed on: 14th February 2026

Good service and never had any issues

Good service and never had any issues Reviewed on: 14th February 2026

Best current account provider.

Best current account provider. Best savings account provider. Reviewed on: 14th February 2026

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