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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

very easy to use at home and abroad.

very easy to use at home and abroad. usage abroad exactly as in the UK with good exchange rates. easy to transfer money between accounts and savings, and can have several accounts to be able to move money into for different things. Reviewed on: 14th February 2026

Easy layout and great customer service

Easy layout. Very good customer service Reviewed on: 14th February 2026

Everything is as it ought to be.

Everything is as it ought to be. Reviewed on: 14th February 2026

Everything is so easy & the no fees for European tri...

Everything is so easy & the no fees for European trips is fantastic Reviewed on: 14th February 2026

Very good rates and good customer service

Very good rates and good customer service Reviewed on: 14th February 2026

5 star service

Very reliable, easy to use, can’t fault it Reviewed on: 14th February 2026

Great rewards!

Great rewards! I like that pending rewards show instantly and are available to transfer easily. I've also benefitted from their current promotion having invited friends to join. Reviewed on: 14th February 2026

Excellent customer service and a superb app that is...

Excellent customer service and a superb app that is easy to navigate Reviewed on: 14th February 2026

Top Bank - Seamless and Simple way of banking .

Top Bank - Seamless and Simple way of banking . Great perks too Reviewed on: 14th February 2026

The Chase APP is clear and easy to use, quick to tr...

The Chase APP is clear and easy to use, quick to transfer funds outside of Chase account. Reviewed on: 14th February 2026

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