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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great customer service, easy painless interaction an...

Great customer service, easy painless interaction and good benefits. Reviewed on: 5th February 2025

Chase has the best customer service of any bank I ha...

Chase has the best customer service of any bank I have been with, and I have been with most high street brands. they lack in 4 areas: 1. Inability to deposit cheques in app; 2. Inability to deposit cash at Post Office; 3. Lack of support for CHAPS payments; 4. Lack of joint accounts. Reviewed on: 5th February 2025

Been with Chase for many years and will continue to...

Been with Chase for many years and will continue to use them for a good service Reviewed on: 5th February 2025

Excellent app and great customer service.

Excellent app and great customer service. Reviewed on: 5th February 2025

Best digital bank, excellent support and best saving...

Best digital bank, excellent support and best saving rates Reviewed on: 5th February 2025

They’re on the ball all the time and the app is real...

They’re on the ball all the time and the app is really awesome Reviewed on: 5th February 2025

Great bank, service is always good

Great bank, service is always good Reviewed on: 23rd January 2025

Best digital bank

1% cashback feature is very nice. Free money for your normal spending. Very good app interface and easy to use Reviewed on: 13th January 2025

It's good overall, I like the online digital card Ch...

It's good overall, I like the online digital card Chase Bank offers. Reviewed on: 13th January 2025

Nice o.like but o dont understand

I dont understand how can I send money Reviewed on: 23rd December 2024

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