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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Responsive customer service and nice app design.

Responsive customer service and nice app design. Reviewed on: 28th November 2024

Chase Bank Keeps Rewarding Customer

Chase have been very kind to existing users by continuing to offer their cashback feature. Near perfect exchange rates on overseas debit card transactions is a huge plus. Overall customer service has been excellent whenever I’ve used it. Reviewed on: 28th November 2024

Whenever I need help a human help would respond with...

Whenever I need help a human help would respond within 5mins Reviewed on: 27th November 2024

Chase, great perks and smooth operation.

My experience with Chase has been, very smooth, and so far the perks have been amazing. The 1% cashback is a great incentive (although I wish it lasted longer than a year). Creating a current account was hassle free but secure. Prompt delivery of the debit card to. Reviewed on: 23rd November 2024

Good for managing personal finances.

Good product for managing day to day finances. I like the ability to have sub accounts. App is very intuitive. Reviewed on: 23rd November 2024

Great current account

The process to open a Chase current account is straightforward. The 1% cashback on debit card spending and fee free overseas spending make the Chase current account a great one to have. Reviewed on: 23rd November 2024

VERY GOOD APP AND ACCOUNT

Easy to use the app and nice to get cashback. Reviewed on: 22nd November 2024

Chase Bank Cashback: Appreciated but Less Accessible

I appreciate the 1% cashback offered by the Chase bank current account. However, I’m concerned about the recent increase in the transfer threshold from £500 to £1500. This change makes it more challenging to qualify for the cashback benefits, especially for those who may not have the flexibility to transfer larger amounts regularly. Reviewed on: 21st November 2024

Best free current account by far

Best free current account by far. 1% cashback on debit card spends and no loading fees abroad, plus 1% cashback on overseas spends too are unbeatable. Easy to use app combined wth easy instant trasfers into / out of their [at one time the best easy access savings account interest rate] boosted saver is a total winner Reviewed on: 21st November 2024

Chase offer great cashback and saving rates

Chase offers a lot of bank for your money with their 1% cashback on spending and good interest rates. They also offer highlights on your spending which helps to budget your finances. Reviewed on: 21st November 2024

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