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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Great customer service.

Great customer service. Advisers are knowledgeable, polite, efficient and nothing is too much trouble. Response times are fabulous - hardly ever wait long for your call to. E answered. Additionally, the chase app is super customer friendly. Easy to navigate, and I love the Nutmeg financial advice option. Reviewed on: 30th May 2024

Current account provides great functionality

Overall great experience with features that help such as round-ups, interest rate on current account and also opportunity to link to other apps. Reviewed on: 28th May 2024

User friendly very easy to navigate around the app

User friendly very easy to navigate around the app Reviewed on: 28th May 2024

Amazing rewards and excellent customer service

Amazing rewards and excellent customer service Reviewed on: 28th May 2024

Great bank

Easy to set up the account. App is easy to use. 1% cashback on debit card spending and fee free spending abroad is great. Can open multiple current accounts to help with budgeting which is very useful. Reviewed on: 28th May 2024

No worries, straight forward, current account.

No worries, straight forward, current account that even pays you to use it. Reviewed on: 27th May 2024

Great card for going abroad- no fees - Great app - 1...

Great card for going abroad- no fees - Great app - 1per cent paid on spending Great customer service and support Reviewed on: 27th May 2024

I account for a large purchase,the advise gi...

I used my account for a large purchase,the advise given was excellent and helpful,the purchase was no problem thanks to chase Reviewed on: 26th May 2024

Great Rewards

Love the rewards and the interest rates. So easy to use the app. Overall love the bank and recommend it to all of my friends. Reviewed on: 25th May 2024

Great choice for Current account

1% cashback is a great feature, good customer support & helps in refunds, never had issues with transfers, occasionally they block big suspicious transactions to fraud Reviewed on: 24th May 2024

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